At a Glance
- Tasks: Be the friendly face of our practice, helping patients with appointments and queries.
- Company: Join a supportive GP practice in Basildon focused on patient-centred care.
- Benefits: Enjoy NHS pension, on-site parking, and a dynamic work environment.
- Other info: Flexible hours and opportunities for growth in a caring team.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Previous healthcare receptionist experience and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
About the Role
Kingswood Medical Centre has an opportunity for an enthusiastic and proactive receptionist/ care navigator to join our team on a part-time basis for 25 hours per week to work Monday to Friday, or 20hrs over 4 days.
The working hours will be on alternate weeks: 8am-1pm, 1:30pm-6:30pm.
The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.
The main responsibilities of the role include
- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
Accurately maintaining patient database and records, photocopying, filing and scanning.
About the Candidate
General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure.
The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is essential.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
All applicants should ensure that they live within reasonable commuting distance.
About Us
We are a friendly GP practice situated in Basildon.
Our aim is to provide high quality , patient centred care, adhering to a traditional model of general practice, whilst recognising the need to evolve and respond to the new challenges in health and social care.
We have just over 10,000 patients supported by a team of5 GPs, 1 practice nurses and 2 healthcare assistants along side various PCN staff that are working for the practice.
We are also a training practice.
Benefits include
- NHS pension scheme
- On site parking
- Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Receptionist in Basildon employer: West Suffolk Clinical Commissioning Group
West Suffolk Clinical Commissioning Group is an excellent employer, offering a supportive and friendly work environment at Blyth's Meadow Surgery in Braintree. Employees benefit from flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare sector while being part of a dedicated team that values communication and collaboration.
Contact Details:
West Suffolk Clinical Commissioning Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Basildon
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist in Basildon
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at West Suffolk Clinical Commissioning Group, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at West Suffolk Clinical Commissioning Group
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at West Suffolk Clinical Commissioning Group.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at West Suffolk Clinical Commissioning Group.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at West Suffolk Clinical Commissioning Group can really resonate with interviewers and show your commitment to the field.
