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For Companies At a Glance
- Tasks: Support the sales process and provide excellent customer service.
- Company: Dynamic company in Leeds with a focus on customer relationships.
- Benefits: Competitive salary, Monday to Friday hours, and a friendly work environment.
- Other info: Opportunity for career development in a supportive team.
- Why this job: Join a growing business and make a real impact in sales.
- Qualifications: Experience in sales administration and strong communication skills.
Location: Leeds LS7
Salary: Up to £35,000 DOE
Hours: Monday to Friday, 09:00 – 17:00
About the Role
I am recruiting for an organised and customer-focused Sales Administrator to join my Client who are based in Leeds LS7. This is an excellent opportunity for someone with experience in technical sales or construction-related products who enjoys dealing with customers and supporting the sales process from enquiry through to quotation and appointment booking.
The successful candidate will be the first point of contact for customers, including private homeowners, businesses, and organisations, providing excellent service and helping to generate new business opportunities while maintaining strong relationships with existing clients.
Key Responsibilities
- Respond to incoming enquiries via phone, email, social media, live chat, and in person
- Provide technical advice and product information to customers
- Prepare quotations, proposals, and supporting sales documentation
- Welcome and assist customers visiting the showroom and trade counter
- Liaise with customers to arrange site survey appointments with Surveyors
- Manage diaries and calendar systems effectively
- Build and maintain strong customer relationships to encourage repeat business
- Support the wider sales team with administrative and customer service tasks
- Maintain accurate customer records and update internal systems
Ideal Candidate
The ideal candidate will have:
- Previous experience in a sales administration or technical sales role
- Strong communication and customer service skills
- Excellent organisational and administrative abilities
- Confidence dealing with customers both over the phone and face-to-face
- Good IT skills, including Microsoft Office and CRM systems
- The ability to manage multiple enquiries and priorities effectively
Desirable Experience
Experience within any of the following industries would be advantageous:
- Garage doors
- Entrance doors
- Construction or construction products
- PVC, steel, or aluminium systems
- Glazing products and systems
What We Offer
- Competitive salary up to £35,000 depending on experience
- Monday to Friday working hours – no weekends
- Supportive and friendly working environment
- Opportunity to develop within a growing business
Sales Administrator employer: West Riding Recruitment
Contact Detail:
West Riding Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your experience in sales administration or technical sales. Be ready to share specific examples of how you've helped customers and supported sales processes.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team directly.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration or technical sales. We want to see how your skills match the role, so don’t be shy about showcasing your customer service abilities and any relevant industry experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. We love seeing enthusiasm, so let us know what excites you about working with us and how you can contribute to our team.
Show Off Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your strong communication skills. Whether it’s in your CV, cover letter, or any additional documents, make sure we can see your ability to engage effectively with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at West Riding Recruitment
✨Know Your Stuff
Make sure you brush up on the technical aspects of the products you'll be dealing with. Familiarise yourself with common queries and solutions related to garage doors, entrance doors, and other construction products. This will help you provide confident and knowledgeable responses during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you turned a difficult situation into a positive outcome. This will demonstrate your ability to build strong relationships and handle enquiries effectively.
✨Organisational Skills Matter
Since the role involves managing multiple enquiries and appointments, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and priorities, as this will show that you're capable of handling the demands of the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the sales process, or opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.