At a Glance
- Tasks: Manage appointments, handle patient queries, and support a friendly healthcare team.
- Company: Join a caring and innovative GP practice in Central Manchester.
- Benefits: Flexible hours, supportive environment, and opportunities for professional growth.
- Other info: Dynamic team atmosphere with a commitment to high-quality medical services.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Experience in GP reception, strong IT skills, and excellent communication.
The predicted salary is between 20000 - 25000 £ per year.
We are a friendly and supportive GP practice located in Central Manchester seeking a part time / full time experienced receptionist/administrative. It is an exciting opportunity for an enthusiastic individual to join our dynamic team.
Main duties of the job
- Answering the telephone
- Working at the reception front desk
- Managing and booking appointments
- EMIS tasks
- Docman scanning and attaching
- Handling emails
- Taking prescription requests
- Registering patients
- Performing some general administrative duties
You will receive full support.
About us
West Point Medical Centre is a long-established GP surgery and training practice that is committed to preserving and enhancing its good reputation for being caring and innovative by providing high quality medical services in a friendly, happy and healthy environment.
Job responsibilities
- To undertake a variety of reception and administration duties to assist in the smooth running of the Practice and provide a high level of service to patients, doctors, nurses and other members of the Practice team.
- Make new and follow-up patient appointments in a timely manner using the IT system (EMIS web)
- Receive and direct patients to the correct professional or service
- Act as chaperone
- Contact the interpretation service for patients as required
- Maintain accurate records of patient care in electronic format using the correct codes
- Prepare reception area for incoming colleagues, participate in handover between shifts
- Take telephone messages and general enquiries, direct as necessary to GP
- Process incoming and outgoing correspondence, including managing workflow tasks
- Manage all queries (including administrative queries) as necessary in an efficient manner
- Input data into the patient's healthcare records as necessary
- Support the team in the effective use of searches, audits and recalls
- Be aware of confidentiality and offer patients the opportunity to go to a confidentiality booth if they are distressed or imparting sensitive information
General
- Observe health and safety guidelines at all times
- Participate in any training programme implemented by the Practice
- Any other reasonable duties as necessary
Experience
- Experience of working in a GP practice (Reception/Admin)
- IT skills (EMIS Web and Docman knowledge)
- Time Management and the ability to work to deadlines
- Interpersonal skills
- Planning and organising
- Ability to perform under pressure
- Initiative and adaptability
- Self-motivated
- Flexibility to work in shift patterns
Qualifications
- GCSEs or equivalent qualifications with Grade B or above in English
- Excellent communication skills (Written and Oral)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Experienced Medical Receptionist in Manchester employer: West Point Medical Centre
West Point Medical Centre is an established GP practice in Central Manchester, renowned for its friendly and supportive work environment. We prioritise employee growth through comprehensive training and a commitment to high-quality medical services, ensuring that our team feels valued and empowered. Join us to be part of a dynamic team where your contributions directly impact patient care in a happy and healthy setting.
