At a Glance
- Tasks: Diagnose and repair HGVs, ensuring top-notch service and safety.
- Company: Join a leading company with world-class training and career growth.
- Benefits: Competitive salary, overtime pay, gym discounts, and healthcare cash plan.
- Other info: Enjoy a supportive culture with opportunities for professional development.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic environment.
- Qualifications: Experience with HGVs, excellent customer service skills, and technical qualifications preferred.
The predicted salary is between 35097 - 42588 € per year.
Mon-Fri Alternate Earlies/Lates, Sat 6:00am-12:00pm
Up to £42,588.00
Benefits:
- World Class Scania Training to support career progression
- Overtime available, all times hourly rate
- Standby (@ £25 per day/night) and Callout (@ £15 / job – min 2 hrs) allowances paid
- Company Pension
- Company Life Insurance
- Cycle to work scheme
- Gym Discount scheme offering 70% off gym membership
- Healthcare cash Plan
- Generous referral programme
- Rewards scheme offering cashback and store discounts
Responsibilities:
- Administer job acceptance / ETA / ETC / job completion via Scania app, and close communication with SGB Assistance
- Attend stricken vehicles at the roadside or at customer’s premises
- Ensure Health & Safety regulations and safe working practices are adhered to
- Diagnose and rectify all types of faults, targeted first time fix
- As appropriate, liaise with customer fleet admin, recovery agents etc and escort stricken vehicles to depot
- Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard
- Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
- Liaise with parts department to attain parts
- Ensure appropriate clocking is made, all job cards and service sheets are completed in a timely manner
- Maintain a high standard of cleanliness and tidiness
- Maintain a thorough and current product knowledge and attend training courses
Knowledge, Skills & Experience:
- Experience attending HGV & PSV Roadside breakdowns
- Excellent customer service skills, customer contact and interaction
- HGV and PSV licence (desirable but not essential)
- Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles
- Experience in Commercial vehicle workshop
Job Type: Permanent
Pay: £35,096.88-£42,588.00 per year
Work Location: In person
HGV Technician in Cheltenham employer: West Pennine Trucks
At Scania, we pride ourselves on being an exceptional employer, offering world-class training and a supportive work culture that prioritises employee growth and development. Our HGV Technicians benefit from competitive pay, generous allowances, and a range of perks including a company pension, healthcare cash plan, and substantial discounts on gym memberships, all while working in a dynamic environment that values safety and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Technician in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join online forums. You never know who might have the inside scoop on an HGV Technician role.
✨Tip Number 2
Show off your skills! If you’ve got experience with roadside breakdowns or maintaining vehicles, make sure to highlight that in conversations. Practical examples can really set you apart from the crowd.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to spot your application.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you handle challenges on the job, as we value those real-world experiences!
We think you need these skills to ace HGV Technician in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HGV Technician role. Highlight your experience with roadside breakdowns and any technical qualifications you have. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills:Since excellent customer service is key, don’t forget to mention any relevant experiences where you’ve interacted with customers. We love seeing how you can keep our clients happy while getting the job done.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate a straightforward approach that gets right to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to find all the info you need about the role and our company!
How to prepare for a job interview at West Pennine Trucks
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HGVs and PSVs. Familiarise yourself with common faults and repairs, as well as the latest Scania technologies. This will not only help you answer questions confidently but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key in this role, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Be Prepared for Practical Questions
Expect to face scenario-based questions that test your problem-solving skills. Prepare by thinking through how you would diagnose and fix specific issues on the road or in the workshop. Practising these scenarios can give you an edge during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
