At a Glance
- Tasks: Diagnose and repair HGVs, ensuring top-notch service and safety standards.
- Company: Join a leading company with world-class training and a supportive culture.
- Benefits: Competitive pay, gym discounts, healthcare plans, and generous referral rewards.
- Other info: Dynamic work environment with potential for overtime and career advancement.
- Why this job: Kickstart your career with hands-on experience and professional growth opportunities.
- Qualifications: Experience in vehicle maintenance and excellent customer service skills.
The predicted salary is between 35097 - 42588 € per year.
Mon-Fri Alternate Earlies/Lates, Sat 6:00am-12:00pm
Up to £42,588.00
Benefits:
- World Class Scania Training to support career progression
- Overtime available, all times hourly rate
- Standby (@ £25 per day/night) and Callout (@ £15 / job – min 2 hrs) allowances paid
- Company Pension
- Company Life Insurance
- Cycle to work scheme
- Gym Discount scheme offering 70% off gym membership
- Healthcare cash Plan
- Generous referral programme
- Rewards scheme offering cashback and store discounts
Responsibilities:
- Administer job acceptance / ETA / ETC / job completion via Scania app, and close communication with SGB Assistance
- Attend stricken vehicles at the roadside or at customer’s premises
- Ensure Health & Safety regulations and safe working practices are adhered to
- Diagnose and rectify all types of faults, targeted first time fix
- As appropriate, liaise with customer fleet admin, recovery agents etc and escort stricken vehicles to depot
- Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard
- Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
- Liaise with parts department to attain parts
- Ensure appropriate clocking is made, all job cards and service sheets are completed in a timely manner
- Maintain a high standard of cleanliness and tidiness
- Maintain a thorough and current product knowledge and attend training courses
Knowledge, Skills & Experience:
- Experience attending HGV & PSV Roadside breakdowns
- Excellent customer service skills, customer contact and interaction
- HGV and PSV licence (desirable but not essential)
- Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles
- Experience in Commercial vehicle workshop
Job Type: Permanent
Pay: £35,096.88-£42,588.00 per year
Work Location: In person
HGV Technician in Chelmsford employer: West Pennine Trucks
At Scania, we pride ourselves on being an exceptional employer, offering world-class training and a supportive work culture that prioritises employee growth and development. Our HGV Technicians benefit from competitive pay, generous allowances, and a range of perks including gym discounts and a robust pension scheme, all while working in a dynamic environment that values safety and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Technician in Chelmsford
✨Tip Number 1
Get to know the company! Research Scania and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. We want to see your confidence shine when discussing your experience with HGVs and customer service.
✨Tip Number 3
Dress the part! Make sure you look professional and ready to work. First impressions matter, and we want to see that you're serious about joining our team as an HGV Technician.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you're keen and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace HGV Technician in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HGV Technician role. Highlight your experience with roadside breakdowns and any technical qualifications you have. We want to see how your skills match up with what we're looking for!
Show Off Your Customer Service Skills:Since excellent customer service is key, don’t forget to mention any relevant experiences where you’ve interacted with customers. We love seeing how you handle communication and build relationships!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a straightforward approach that gets right to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at West Pennine Trucks
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HGVs and PSVs. Familiarise yourself with common faults and repairs, as well as the latest Scania technologies. This will not only help you answer technical questions but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key in this role, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Be Prepared for Practical Questions
Expect to face scenario-based questions that test your problem-solving skills. Prepare by thinking through how you would diagnose and fix specific issues on the roadside or in a workshop setting. Practising these scenarios can give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, the team you'll be working with, or the company culture. This shows your interest in the position and helps you determine if it's the right fit for you.
