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- Tasks: Manage bridging loan enquiries from start to finish, ensuring compliance and excellent service.
- Company: Join a fast-growing specialist lender with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy private healthcare, 25 days annual leave, and paid volunteering days.
- Why this job: Make a real impact in the finance sector while developing your career.
- Qualifications: CeMAP qualified with strong communication and organisational skills.
- Other info: Dynamic work environment with clear opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Are you an organised, customer-focused mortgage professional who enjoys owning cases end-to-end, supporting brokers and clients, and turning enquiries into completed deals? Do you thrive in a fast-paced lending environment where CRM accuracy, compliance, sourcing, and relationship management all matter just as much as great service? If you're CeMAP qualified, detail-driven, confident on the phone, and managing regulated and unregulated enquiries, this could be the perfect next step in your career.
Key Accountabilities
- New Enquiries
- Ensure all details are fully completed on CRM immediately once new enquiry received
- Carry out fact find with direct customers where the loan is for a regulated bridging contract, and we will be providing the advice.
- Complete sourcing for all new enquiries
- Initial enquiries follow up with call to broker/client
- Check over terms completed by admin and send out with necessary compliance documentation to client/broker, Where the loan is regulated, a recommendation calls to be carried out
- System
- Keeping notes up to date on all cases
- Ensure that folders are kept tidy, both paper and on the system
- Introducer due diligence
- Advising compliance of any new brokers so they can request documents
- Documentation
- Review AIP's and Offers received – checking all financial details and requirements
- Reviewing documents received and application packs
- Reviewing valuations when received and submit to lender.
- Updates
- Check case and completion updates for correct content and send to client/broker
- Manage updates from all parties and inform those who require them
Skills & Competencies
- Clear, Eloquent and Upbeat telephone manner
- Understanding the source of an introduction and when certain types of business (i.e. direct regulated clients) should be passed to appropriate members of staff
- Understanding which regulation applies to which type of application and ensuring the advising broker has the necessary permissions to introduce business of this type
- Lender and product knowledge
- General office skill set
- Ability to manage own diary, manage deadlines and meet targets set
- Full UK driving licence
Knowledge & Qualifications
- GCSE Maths and English essential
- CeMAP required for handling regulated mortgage contracts
Personal Attributes
- Honesty
- Self-motivation
- Enthusiastic
- Willing to embrace change
- Ability to think outside the box
- Detail orientated
- Team orientated
- Effective communicator
- Disciplined, punctual & focused
- Works well under pressure
- Upbeat with a positive attitude
Why Join Us?
At West One Loans, we're growing fast and looking for ambitious people who want to be part of our exciting journey. We'll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days' annual leave, paid volunteering days, and a host of additional benefits.
Apply
If you're ready to build your career with a Specialist Lender and make an impact - click apply today!
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers, Results, Energy, Development, Invention and Teamwork. We live and breathe these values every day and want to ensure they underpin our future success. So, if you want to build a career in specialist finance, with an employer focused on providing brilliant customer service, lending responsibly, and creating a great office environment to develop its people, then look no further than Enra.
Bridging Loan Adviser in Watford employer: West One Loans
Contact Detail:
West One Loans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bridging Loan Adviser in Watford
✨Tip Number 1
Get your networking game on! Reach out to industry contacts, attend events, and join relevant online groups. The more people you know, the better your chances of landing that Bridging Loan Adviser role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone with your skills. Be ready to talk about your experience, especially how you've handled enquiries and managed cases in the past.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow-ups. Use a simple spreadsheet or a task manager app to ensure you don’t miss any opportunities or deadlines.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at West One Loans.
We think you need these skills to ace Bridging Loan Adviser in Watford
Some tips for your application 🫡
Show Your Organisational Skills: As a Bridging Loan Adviser, being organised is key! Make sure your application highlights your ability to manage cases end-to-end and keep everything tidy, both on paper and in the system. We love detail-driven candidates!
Emphasise Customer Focus: We’re all about great service here at StudySmarter. In your application, share examples of how you’ve supported clients and brokers in the past. Show us that you thrive in a fast-paced environment and can turn enquiries into completed deals!
Be Clear and Confident: Your written application should reflect the clear and upbeat communication style we value. Use a friendly tone and make sure your points are easy to understand. Remember, confidence on the phone translates to your written words too!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you started on your journey with us. Don’t miss out!
How to prepare for a job interview at West One Loans
✨Know Your Stuff
Make sure you brush up on your knowledge of bridging loans and the mortgage industry. Understand the key regulations and compliance requirements, as well as the specific products offered by the company. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've gone above and beyond for clients or brokers. Highlight your ability to manage enquiries effectively and how you’ve turned potential leads into successful deals. This will demonstrate your customer-centric approach, which is crucial for this role.
✨Demonstrate Organisational Skills
Since the role requires managing multiple cases and keeping everything tidy, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of your workload and ensure CRM accuracy. This will reassure them that you can handle the fast-paced environment.
✨Be Upbeat and Engaging
Your telephone manner is key in this role, so practice being clear, eloquent, and upbeat. During the interview, maintain a positive attitude and engage with your interviewer. This will reflect your communication skills and show that you can build rapport with clients and brokers alike.