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For Companies At a Glance
- Tasks: Manage loan applications and liaise with stakeholders to ensure smooth processing.
- Company: Join the fast-growing team at West One Loans, a specialist lender.
- Benefits: Enjoy private healthcare, 25 days leave, and paid volunteering days.
- Why this job: Make a real impact in a dynamic role with clear career progression.
- Qualifications: GCSE English & Maths; experience in lending is a plus but not essential.
- Other info: Collaborative culture focused on customer service and personal development.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced case manager who enjoys problem solving and taking ownership of a pipeline of cases? Do you enjoy a varied role where no two days are the same and thrive under time-sensitive deadlines? If this sounds like you, then this could be the perfect next step in your career. Apply today and join the growing team at West One Loans.
Key Accountabilities
- Manage loan applications from submission of the application form through to completion, assisting the underwriters and liaising with all third-party stakeholders, including brokers, solicitors, and valuers.
- Responsible for all inbound call taking and keeping data up to date for the whole team.
- Take ownership of allocated cases from submission of the application form through to completion.
- Answer and distribute incoming calls in a professional manner and action where appropriate.
- Handle incoming queries from our introducers and/or customers regarding potential and existing loan applications.
- Prepare loan documentation/term sheets.
- Follow up on documentation sent with our introducers.
- Update data on spreadsheets.
- Liaise with our underwriting teams to provide a high standard of service to our broker partners.
- Assess loan documentation, including valuation reports, and request additional information from brokers where required, highlighting any concerns.
- Carry out checks on the applicants and properties and assess their suitability for the loan applied for.
- Proactively chase outstanding information from third parties and provide timely updates to introducers to enable service excellence.
- Liaise with introducers and solicitors.
- Oversee cases from inception through to completion.
Skills & Competencies
- Pass internal competency tests post induction.
- Team player.
- Self-motivated.
- Good communication skills essential for dealing with brokers, borrowers, and lenders.
- Proactive, logical, and organised problem solver.
- Approachable.
Knowledge & Qualifications
- GCSE English & Maths.
- A knowledge of bridging finance or experience in the lending market is preferable but not essential.
- Experienced in the use of Word, Excel, PowerPoint, and Outlook.
Personal Attributes
- Resilient and flexible.
- Team player.
- Approachable and self-motivated.
- Attention to detail.
- Proactive.
Why Join Us?
At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits.
If you’re ready to build your career with a Specialist Lender and make an impact - click apply today!
At Enra, we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers, Results, Energy, Development, Invention, and Teamwork. We live and breathe these values every day and want to ensure they underpin our future success. So, if you want to build a career in specialist finance, with an employer focused on providing brilliant customer service, lending responsibly, and creating a great office environment to develop its people, then look no further than Enra.
Bridging Case Manager in Watford employer: West One Loans
Contact Detail:
West One Loans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bridging Case Manager in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and lending sectors. You never know who might have a lead on a Bridging Case Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common case manager scenarios and think about how you'd handle them. Show off your problem-solving skills and your ability to manage time-sensitive cases.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We want to see your application directly, and it shows you're genuinely interested in joining our team at West One Loans.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Bridging Case Manager in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Bridging Case Manager role. Highlight your problem-solving skills and experience in managing cases, as these are key aspects of the job. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills: Since you'll be liaising with brokers, borrowers, and lenders, it's essential to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you would interact with stakeholders in the role.
Highlight Relevant Experience: If you've got experience in the lending market or bridging finance, make sure to mention it! Even if you don't have direct experience, any related roles that showcase your organisational and problem-solving skills will help us see your potential.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our growing team!
How to prepare for a job interview at West One Loans
✨Know Your Stuff
Make sure you brush up on bridging finance and the lending market. Familiarise yourself with common loan documentation and processes, as well as the key stakeholders involved. This will show that you're proactive and ready to take ownership of cases right from the get-go.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully managed complex cases or resolved issues in the past. Highlight your logical approach and ability to stay organised under pressure. This is crucial for a role where no two days are the same!
✨Communicate Like a Pro
Since you'll be liaising with brokers, borrowers, and lenders, practice clear and professional communication. Think about how you would handle incoming queries and distribute calls effectively. Being approachable and confident in your communication can set you apart.
✨Demonstrate Team Spirit
Emphasise your experience as a team player. Share instances where you've collaborated with others to achieve a common goal, especially in a fast-paced environment. This aligns perfectly with the company’s focus on teamwork and customer service.