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For Companies At a Glance
- Tasks: Lead admin support, enhance team performance, and manage stakeholder relationships.
- Company: Join the fast-growing West One Loans team with a collaborative culture.
- Benefits: Enjoy private healthcare, 25 days leave, and paid volunteering days.
- Why this job: Make an impact in specialist finance while developing your career.
- Qualifications: Experience in admin roles, strong communication, and MS Office skills required.
- Other info: Dynamic environment focused on teamwork and personal growth.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Admin Support Manager who enjoys taking ownership, supporting others, and driving team performance? Do you thrive in a fast-paced lending environment where stakeholder relationships, risk awareness, and operational excellence are key? If this sounds like you, then this could be the perfect next step in your career. Apply today and let’s grow together at West One Loans.
Key Accountabilities
- Ensure all administrative tasks are completed within agreed SLAs to support team delivery
- Develop training materials and support documentation to enhance team performance
- Onboard and train new team members on systems, processes, and operational requirements
- Produce and distribute management information (MI) to stakeholders
- Manage and prioritise workload across the administration function
- Act as a key point of contact for internal and external stakeholder queries
- Support onboarding and maintenance of stakeholders on internal systems
- Maintain accurate and up-to-date records across all systems
- Identify and implement process improvements to enhance efficiency
Skills & Competencies
- Strong communication skills, both written and verbal
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and accuracy
- Strong organisational and problem-solving skills
- Ability to identify improvements and implement solutions
- Intermediate MS Excel skills (reporting & MI)
- Resilient, adaptable, and comfortable under pressure
Knowledge & Qualifications
- Experience within an administrative role in financial services or a similar environment
- Previous experience managing or supporting a team
- Strong knowledge of Microsoft Office (Outlook, Word, PowerPoint)
- Intermediate Excel skills
Personal Attributes
- Approachable and confident communicator
- Self-motivated with a proactive mindset
- Team player with strong collaboration skills
- Resilient and adaptable
Why Join Us?
At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits. If you’re ready to build your career with a Specialist Lender and make an impact - click apply today!
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers, Results, Energy, Development, Invention and Teamwork. We live and breathe these values every day and want to ensure they underpin our future success. So, if you want to build a career in specialist finance, with an employer focused on providing brilliant customer service, lending responsibly, and creating a great office environment to develop its people, then look no further than Enra.
Admin Support Manager in Watford employer: West One Loans
Contact Detail:
West One Loans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Support Manager in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for an Admin Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for admin roles in lending environments. Practice your answers, focusing on your experience with stakeholder management and process improvements. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in previous admin roles, especially any training materials or process improvements you've implemented. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s grow together at West One Loans!
We think you need these skills to ace Admin Support Manager in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Admin Support Manager role. Highlight your previous administrative experience in financial services and any team management roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our values at West One Loans. Be genuine and let your personality come through – we love a good story!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application is clear and concise. Pay attention to grammar and spelling, as these details matter. We appreciate candidates who can express themselves well, both in writing and verbally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re there!
How to prepare for a job interview at West One Loans
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key accountabilities listed in the job description. Brush up on your knowledge of administrative tasks, stakeholder management, and process improvements. This will help you demonstrate that you understand what the role entails and how you can contribute.
✨Showcase Your Communication Skills
As an Admin Support Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with stakeholders or trained team members in the past. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple priorities in a fast-paced environment. Share specific strategies or tools you use to stay organised and ensure tasks are completed within SLAs. This will show that you can handle the demands of the role.
✨Emphasise Your Problem-Solving Abilities
Think of instances where you've identified inefficiencies and implemented solutions. Be prepared to share these examples during the interview, as they highlight your proactive mindset and ability to enhance team performance, which is key for this position.