At a Glance
- Tasks: Support the sales team by managing client relationships and ensuring smooth operations.
- Company: Join West One Loans, a dynamic company focused on growth and collaboration.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Opportunity for career advancement in a thriving industry.
- Why this job: Be part of a fast-paced team where your contributions directly impact success.
- Qualifications: Experience in sales administration and strong communication skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Are you an experienced Sales Administrator who enjoys taking ownership, supporting colleagues, and delivering excellent service? Do you thrive in a fast-paced environment where managing client relationships, coordinating with brokers, and ensuring accuracy and compliance are key to success? If this sounds like you, then this could be the perfect next step in your career. Apply today and let’s grow together at West One Loans.
Key Accountabilities
- To assist the sales team in delivery of new business targets by completing essential administrative functions within agreed SLA.
- Manage the workload and effectively prioritise requests to support the sales team in meeting business targets.
- Speaking to our introducers and handling queries to provide impeccable service and maximise sales opportunities as an extension to the sales team.
- Maintaining introducers on the system, ensuring they have the required permissions and licences to transact with West One and obtaining relevant documentation.
- Ensure knowledge of wider group products and criteria to identify opportunities for cross product sales.
- Ensuring that systems are kept up to date, accurately recording the discussions/activities.
- Maintain knowledge of general market as applicable/where enables and/or impacts sales e.g., basic mortgage definitions, current mortgage market trends/news.
Key tasks include:
- Producing/amending accurate bridging terms upon request from the sales team and sending to intermediaries/clients with application documents within agreed SLA’s.
- Assess new application forms received immediately, checking the required information is completed before progressing cases to underwriting and sending follow up internal/intermediary/client emails.
- Creating ESIS documents accurately and within SLA, ensuring advising brokers have required permissions to provide advice on regulated cases.
- Support the sales team to resolve any queries on applications in a timely manner.
- Maintain intermediary information on our originations system including loading on a new firm/broker and/or amending broker information.
- Obtaining required documents, ICO/FCA/Introducer Agreements for intermediary maintenance.
- Answer the overflow of calls for Bridging enquiries.
- Understand and be able to articulate West One’s bridging product features and processes.
- Where sales opportunity is identified, ensure the regional BDM team are notified to make introductions.
- Support the needs of the business as required.
- Support regional teams with enquiries where capacity issue occur, i.e. annual leave, sickness, etc.
Sales Administrator employer: West One Loans
At West One Loans, we pride ourselves on being an exceptional employer that values collaboration, growth, and excellence in service. Our dynamic work culture fosters teamwork and innovation, providing ample opportunities for professional development while ensuring a supportive environment for our Sales Administrators. Located in a vibrant area, we offer competitive benefits and a commitment to employee well-being, making us the ideal place for those looking to advance their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Administrator role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to sales administration. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed workloads and prioritised tasks in fast-paced environments. This will demonstrate that you’re the perfect fit for supporting our sales team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining us at West One Loans.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in managing client relationships and supporting sales teams, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Attention to Detail:In a role where accuracy and compliance are crucial, it's important to showcase your attention to detail. Use examples from your past experiences where you ensured accuracy in documentation or managed complex tasks without errors. This will help us see that you're the right fit!
Be Personable in Your Cover Letter:Your cover letter is your chance to show us your personality! Share why you're passionate about the role and how you can contribute to our team. A friendly tone goes a long way in making a great first impression.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at West One Loans
✨Know Your Stuff
Make sure you brush up on the specifics of the sales administration role. Understand the key accountabilities and tasks mentioned in the job description, like managing client relationships and ensuring compliance. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your ability to manage workloads, prioritise tasks, and deliver excellent service. Think about times when you’ve successfully supported a sales team or resolved client queries. These stories will help demonstrate your fit for the role.
✨Ask Smart Questions
Come prepared with questions that show your interest in the company and the role. Ask about the sales team's current challenges or how they measure success in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Personable
Remember, interviews are as much about personality as they are about skills. Be friendly and approachable, and don’t hesitate to let your passion for the role shine through. A positive attitude can make a big difference in how you’re perceived by the interviewers.
