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- Tasks: Manage relationships with mortgage intermediaries and develop new lending opportunities.
- Company: Join West One Loans, a leader in specialist finance focused on customer service and team development.
- Benefits: Enjoy a full-time role with opportunities for travel and professional growth.
- Why this job: Be part of a collaborative culture that values innovation and teamwork while making a real impact.
- Qualifications: Experience in a similar field-based role is essential; strong communication skills are a must.
- Other info: This role offers a chance to work closely with key stakeholders and attend industry events.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Regional Account Manager – Mortgages – North East
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Regional Account Manager – Mortgages – North East
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The overall responsibility of the role is focused on identifying, developing and managing relationships with mortgage intermediaries in order to originate new lending opportunities in line with the business strategy and growth plans for our residential and buy to let mortgage product range.
Key Accountabilities
- Responsibility for creating, retaining and growing new customer relationships within the residential and buy to let mortgage markets focusing on mortgage intermediaries
- Developing focus on key accounts to include large DA/AR firms.
- Work closely with internal sales team to identify new business opportunities
- Liaising with our residential and buy to let underwriting teams to provide a high standard of service to our broker partners.
- Form strong relationships with key stakeholders and third parties where required
- Hold regular face to face meetings with broker partners in line with personal objectives and willingness to work outside of designated region
- Attend head office meetings where required
- Gain an in-depth understanding of our broker portal and Fusion system to be able to resolve queries relating to our residential mortgage broker portal
- Developing excellent working relationships with our broker partners and internal working relations with our broker support, underwriting and sales team to deliver enquiries & completions in line with key business objectives & strategic goals
- Develop a deep understanding of our residential and buy to let mortgage products and criteria alongside a working knowledge of other West One lending products
- Developing a deep understanding of our packaging requirements set out in our lending policy to improve quality of loan packs and expedite completion by reducing the outstanding needs requested by our underwriters.
Skills & Competencies
- Understanding of regulatory requirements and responsible lending policies adhering to company policy at all times
- Able to competently deal with incoming calls and case referrals from broker partners regarding potential and existing loan applications distributing calls and actioning where possible
- Able to competently deliver training on our products, criteria and packaging requirements to a high standard to new brokers and their teams in line with our lending policy guidelines
- Monitor market changes and competitor analysis to support product development team and develop wider industry knowledge
- Able to undertake additional duties including system testing where appropriate
- Able to confidently represent West One at broker/industry events demonstrating
Knowledge & Qualifications
- Experience in a similar role and must have field-based experience.
Personal Attributes
- Strong team player
- Self motivated
- Willingness to travel
- Flexible
- Articulate
- Calm and self-assured
- Well organised
- Punctual
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers, Results, Energy, Development, Invention and Teamwork. We live and breathe these values every day and want to ensure they underpin our future success. So, if you want to build a career in specialist finance, with an employer focused on providing brilliant customer service, lending responsibly, and creating a great office environment to develop its people, then look no further than Enra.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Regional Account Manager - Mortgages - North East employer: West One Loans
Contact Detail:
West One Loans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Manager - Mortgages - North East
✨Tip Number 1
Network with mortgage intermediaries in your area. Attend local industry events and engage with professionals on platforms like LinkedIn to build relationships that could lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in the residential and buy-to-let mortgage markets. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your experience with field-based roles and how you've successfully managed client relationships in the past. Be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 4
Understand West One Loans' products and services thoroughly. Being able to articulate how you can contribute to their growth and success will make a strong impression during your discussions.
We think you need these skills to ace Regional Account Manager - Mortgages - North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and the mortgage industry. Use specific examples that demonstrate your ability to build relationships with mortgage intermediaries and your understanding of residential and buy-to-let products.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key accountabilities listed in the job description, such as developing customer relationships and working closely with internal teams.
Showcase Your Knowledge: Demonstrate your understanding of regulatory requirements and responsible lending policies in your application. This will show that you are well-prepared for the responsibilities of the role and can contribute positively to the company's objectives.
Highlight Soft Skills: Emphasise personal attributes such as being self-motivated, organised, and a strong team player. These qualities are essential for the Regional Account Manager position and should be evident in both your CV and cover letter.
How to prepare for a job interview at West One Loans
✨Know Your Products Inside Out
Make sure you have a deep understanding of the residential and buy-to-let mortgage products offered by the company. Be prepared to discuss their features, benefits, and any recent changes in the market that could affect these products.
✨Build Rapport with Interviewers
Since the role involves managing relationships with mortgage intermediaries, demonstrate your interpersonal skills during the interview. Engage with your interviewers, ask questions, and show genuine interest in their experiences and insights.
✨Showcase Your Field Experience
Highlight your previous field-based experience in similar roles. Share specific examples of how you've successfully developed and managed client relationships, and how this experience will help you excel in the Regional Account Manager position.
✨Demonstrate Your Knowledge of Regulatory Requirements
Familiarise yourself with the regulatory requirements and responsible lending policies relevant to the mortgage industry. Be ready to discuss how you ensure compliance in your work and how it impacts customer service and business operations.