At a Glance
- Tasks: Lead quality assurance frameworks and drive continuous improvement in commercial mortgages.
- Company: Join a fast-growing financial services company with a supportive culture.
- Benefits: Enjoy private medical healthcare, 25 days' leave, and paid volunteering days.
- Other info: Great opportunities for personal growth and professional development.
- Why this job: Make a real impact in a dynamic environment while advancing your career.
- Qualifications: Experience in quality assurance; underwriting experience is a plus.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced Quality Assurance Manager with a passion for leading quality frameworks, coaching teams and driving continuous improvement?
Do you thrive in a commercial lending environment where independent oversight, regulatory compliance, underwriting quality and customer outcomes are central to success?
If this sounds like you, then this could be the perfect next step in your career.
- Key Accountabilities
- Own and maintain the Commercial Mortgage QA Framework.
- Ensure QA processes remain aligned with regulatory expectations and business risk appetite.
- Develop QA quality scorecards and produce insightful MI dashboards for Managers
- Conduct regular QA reviews of Commercial Mortgage Underwriting files across all product lines
- Review quality and completeness of Credit assessments and supporting documentation
- Support maintenance and enhancement of underwriting procedure and quality framework
- Assess adherence to Underwriting policy, delegated authorities and lending criteria.
- Complete QA reporting and identify trends, risks and improvement opportunities.
- Monitor compliance with AML, KYC, Sanctions screening, source of wealth and source of funds requirements
- Ensure customer, director and beneficial ownership verification requirements are completed and evidenced on file
- Escalate material findings through appropriate governance forums.
- Provide feedback and coaching to Case Management and Underwriting Teams
- Produce regular MI and QA reports for management.
- Support Internal and External audit activities and regulatory reviews.
Assist in delivering training on underwriting standards, AML, KYC and regulatory requirements
Skills & Competencies
- Excellent analytical skills and attention to detail
- Strong written and verbal communication skills
- Ability to identify risk and recommend improvements
- Microsoft Excel and MI reporting skills
- Risk-based thinking.
- Strong organisational skills.
- Knowledge & Qualifications
- Quality Assurance Experience
- Previous Underwriting experience is preferable (but not essential) within a Financial Services organisation
- Good knowledge of Word and Excel
- Personal Attributes
- Calm and self-assured
- Punctual
- Able to work under pressure
Why Join Us?
At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey.
We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career.
Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits.
- Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits.
- #J-18808-Ljbffr
Quality Assurance Manager - Commercial Mortgages in Manchester employer: West One Loans
West One Loans is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive benefits including private medical healthcare, ensuring our team members feel valued and supported. Located in North London, our culture fosters meaningful relationships and professional development, making it an ideal place for those looking to make a significant impact in the lending industry.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager - Commercial Mortgages in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like West One Loans. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Quality Assurance Manager - Commercial Mortgages in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to West One Loans.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on West One Loans's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at West One Loans
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with West One Loans.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at West One Loans will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former West One Loans employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
