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- Tasks: Deliver excellent customer service and support engaging activities for families at Towcester Library.
- Company: Join the friendly LibraryPlus team dedicated to community service.
- Benefits: Part-time hours with a flexible weekend schedule.
- Why this job: Make a positive impact in your local community while gaining valuable experience.
- Qualifications: Enthusiastic, creative, and customer-focused individuals are encouraged to apply.
- Other info: Diversity and inclusion are at the heart of our values.
The predicted salary is between 12 - 15 £ per hour.
About the role: This is an opportunity to join our LibraryPlus team at Towcester Library, where you will use your customer-facing skills to deliver a wide range of services, including the provision of activities and services for communities, children and their families. Dealing with a variety of enquiries and tasks, including joining new borrowers, cash handling, and supporting volunteers, you will ensure that each customer has a positive experience in the library.
This role will require regular weekend working and candidates will need to be flexible to the business needs of the service, including the ability to travel to other locations as required. This post is part time, working 4 hours each Saturday between 10am - 2pm. The role will be based at Towcester Library.
Additional information:
- Can you provide excellent customer service to all visitors to Towcester LibraryPlus?
- Are you motivated and enthusiastic with a proactive approach?
- Are you creative and excited about delivering and supporting memorable activities for children and their families?
- Are you passionate about serving your local community and seeking partnerships with local organisations to benefit library customers?
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner. If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email for support.
Weekend Assistant in Northampton employer: West Northants Council
Contact Detail:
West Northants Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Assistant in Northampton
✨Tip Number 1
Get to know the library and its community! Before your interview, take a stroll around Towcester Library and familiarise yourself with the services offered. This will help you show your enthusiasm and understanding of the role during your chat with us.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. We love to hear about how you’ve made a positive impact on someone's day!
✨Tip Number 3
Be flexible and ready to adapt! Since this role requires weekend work and possibly travelling to other locations, highlight your willingness to be flexible in your availability. Show us that you’re ready to jump in wherever needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Towcester LibraryPlus!
We think you need these skills to ace Weekend Assistant in Northampton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer-facing experience in your application. We want to see how you've gone above and beyond to create positive experiences for customers, especially in a library or community setting.
Be Creative and Enthusiastic: Let your passion for engaging with children and families shine through! Share any creative ideas you have for activities or services that could benefit the community. We love seeing enthusiasm in applications!
Tailor Your Application: Read the job description carefully and tailor your application to match. Use keywords from the description to show us that you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at West Northants Council
✨Know Your Customer Service Skills
Make sure you can highlight your customer-facing skills during the interview. Think of specific examples where you've provided excellent service, especially in a community or library setting. This will show that you understand the importance of creating a positive experience for visitors.
✨Show Your Enthusiasm for Community Engagement
Be prepared to discuss your passion for serving the local community. Share any experiences you've had with community activities or partnerships, and express your excitement about delivering memorable activities for children and families. This will demonstrate your proactive approach and motivation.
✨Flexibility is Key
Since this role requires regular weekend work and flexibility, be ready to discuss your availability and willingness to adapt to the needs of the service. Mention any previous experiences where you've had to be flexible in your work schedule, as this will reassure them of your commitment.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling cash or dealing with enquiries. Practise how you would respond to these situations, as it will help you feel more confident during the interview. Showing that you're ready for real-life challenges will impress the interviewers.