At a Glance
- Tasks: Lead a team in recovering council tax and mentor members on complex cases.
- Company: Local government authority in Northampton focused on community support.
- Benefits: Competitive salary, job security, and the chance to make a difference.
- Why this job: Play a key role in improving public services and customer satisfaction.
- Qualifications: Strong communication skills and experience in Council Tax legislation.
- Other info: Permanent position with opportunities for professional growth.
The predicted salary is between 39190 - 41797 £ per year.
A local government authority in Northampton is seeking a Senior Council Tax Recovery Officer to lead the recovery team on complex cases and mentor team members.
Required are strong communication skills and significant experience in Council Tax legislation.
This permanent position offers a salary of £39,190 - £41,797 annually, crucial for improving collection outcomes and customer service, ensuring proper support for essential public services.
Senior Council Tax Recovery Lead & Team Mentor in Northampton employer: West Northants Council
Contact Detail:
West Northants Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Council Tax Recovery Lead & Team Mentor in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or council tax recovery. A friendly chat can lead to insider info about job openings and even recommendations that could give you the edge.
✨Tip Number 2
Prepare for interviews by brushing up on Council Tax legislation. We all know how important it is, so make sure you can discuss complex cases confidently. Show them you’re not just a candidate, but the candidate they need!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes put you ahead of the competition. Let’s get you that Senior Council Tax Recovery Lead position!
We think you need these skills to ace Senior Council Tax Recovery Lead & Team Mentor in Northampton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your significant experience in Council Tax legislation. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples from your past work.
Communicate Clearly: Strong communication skills are a must for this position. When writing your application, keep it clear and concise. We appreciate straightforward language that gets to the point while still showcasing your personality.
Tailor Your Application: Don’t just send a generic application! We love when candidates tailor their applications to the specific role. Mention how your skills can improve collection outcomes and customer service, as these are key aspects of the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at West Northants Council
✨Know Your Council Tax Legislation
Make sure you brush up on the latest Council Tax legislation and recovery processes. Being able to discuss specific cases or changes in the law will show your expertise and confidence in the subject matter.
✨Showcase Your Mentoring Skills
Prepare examples of how you've successfully mentored team members in the past. Highlighting your ability to lead and develop others will demonstrate that you're not just a strong individual contributor, but also a valuable team player.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly, especially when discussing complex cases. Strong communication skills are essential for this role, so consider doing mock interviews with a friend to refine your delivery.
✨Understand the Importance of Customer Service
Be ready to discuss how you can improve collection outcomes while maintaining excellent customer service. Think of strategies you've implemented before that balance efficiency with empathy, as this will resonate well with the interviewers.