Adult Social Care Worker - Review Team in Northampton

Our Review Team plays an important and specialist role in ensuring that people already receiving care continue to have the right support in place. This is not your standard community based role. You will primarily work with individuals aged 65 and over who are living in residential and care home settings, taking a proactive approach to reviewing long term care arrangements and ensuring they remain appropriate and sustainable.

As an Adult Social Care Worker within the Review Team, you will manage a varied caseload and build strong, ongoing relationships with the people you support. Reviews can take place over several months and sometimes longer, so continuity and attention to detail are key. You will work closely with families, providers, and internal teams including finance and legal, giving you exposure to a broad and rewarding area of adult social care.

You will also have the opportunity to work alongside Qualified Social Workers and develop your knowledge through shadowing more complex work, including legal processes and decision making. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

What will you be doing?

• Play a key role in reviewing care placements and supporting people to receive the right care, in the right setting, at the right time.
• Carry out planned and responsive reviews for people living in residential and care homes, ensuring care remains person centred and appropriate.
• Work collaboratively with individuals, families and professionals to assess needs, risks and outcomes, making recommendations where care arrangements may need to change.
• Manage your own caseload, organising and prioritising your work to ensure consistent support for individuals, including those with complex or long term needs.
• Develop confidence around financial awareness and challenge, supporting work around financial assessments, understanding income, assets and contributions towards care.
• Work closely with finance and debt teams where funding arrangements may be complex or under review.
• Recognise when information may not be accurate and feel confident asking the right questions, including identifying potential financial abuse or undeclared assets.
• Identify and respond to safeguarding concerns, ensuring appropriate action is taken where needed.
• Maintain clear, accurate and up to date records using internal systems.
• Build positive working relationships with partners, providers and colleagues.
• Work alongside Qualified Social Workers, with opportunities to learn and develop through exposure to more complex casework.

About you

We are looking for someone who brings a calm, confident and thoughtful approach to their work, and who is comfortable working in situations that can sometimes be complex or sensitive.

• Experience or a good understanding of adult social care, particularly supporting older adults or those with ongoing care needs.
• The ability to have open and respectful conversations, including discussions around care, finances and decision making.
• Confidence in asking questions and appropriately challenging where things do not feel right.
• Strong communication and report writing skills.
• The ability to manage your own workload and organise competing priorities effectively.
• An understanding of safeguarding and a commitment to keeping people safe.

You will also have:

• Knowledge of key legislation, including the Care Act and Mental Capacity Act.
• The ability to assess situations, consider risk and make informed decisions.
• Confidence using IT systems and maintaining accurate records.
• A caring, professional and person centred approach to working with individuals and families.
• Experience within a review style role, knowledge of continuing healthcare or experience using Liquidlogic, although this is not essential.

Our benefits

You can also see our full list of employee benefits on our careers site.

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.