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- Tasks: Negotiate payment arrangements and assess recovery actions for council tax.
- Company: Local government council dedicated to community service.
- Benefits: Supportive team environment and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication and customer service skills required.
- Other info: Join a team focused on delivering exceptional service and adhering to regulations.
The predicted salary is between 30000 - 42000 £ per year.
A local government council in the United Kingdom seeks a Council Tax Recovery Officer to negotiate payment arrangements and assess recovery actions to ensure a robust recovery process. This role requires excellent communication and customer service skills, as well as the ability to maintain accurate records and collaborate effectively with colleagues.
You will work in a supportive team environment focused on delivering exceptional service to the community while adhering to legislative requirements.
Council Tax Recovery Specialist employer: West Northants Council
Contact Detail:
West Northants Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Recovery Specialist
✨Tip Number 1
Get to know the council's values and mission. When you’re chatting with them, show that you understand their goals and how you can help achieve them. It’s all about making that connection!
✨Tip Number 2
Practice your negotiation skills! Since this role involves negotiating payment arrangements, think of scenarios where you might need to persuade someone. Role-play with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 3
Be ready to showcase your customer service skills. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your commitment to exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and make your application stand out. Let’s get you that Council Tax Recovery Specialist role!
We think you need these skills to ace Council Tax Recovery Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and communication skills. We want to see how you've successfully negotiated payment arrangements or handled recovery actions in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in local government and how you can contribute to our team’s goal of delivering exceptional service to the community.
Showcase Your Team Spirit: Since we value collaboration, mention any experiences where you've worked effectively in a team. Highlight how you’ve contributed to achieving common goals, especially in a supportive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at West Northants Council
✨Know Your Stuff
Make sure you understand the ins and outs of council tax recovery. Brush up on relevant legislation and common recovery processes. This will show that you're not just interested in the role, but that you’re also knowledgeable about what it entails.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've successfully negotiated payment arrangements or resolved customer issues in the past. Practise articulating these experiences clearly and confidently.
✨Be a Team Player
Collaboration is key in this role. Think of instances where you’ve worked effectively within a team to achieve a goal. Be ready to discuss how you can contribute to a supportive team environment and help deliver exceptional service.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the council. You might ask about their approach to community engagement or how they measure success in recovery actions.
