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- Tasks: Manage temporary accommodation, support customers, and ensure safe living conditions.
- Company: Join West Northamptonshire Council, dedicated to improving lives in the community.
- Benefits: Enjoy 28+ days of leave, flexible working options, and employee discounts.
- Why this job: Make a real impact on people's lives while working in a supportive team environment.
- Qualifications: Two years of customer-focused experience with strong communication and problem-solving skills required.
- Other info: Ongoing training and development opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
About the role Do you have a passion for Housing, Homelessness or Property Management? Will you thrive in a fast-paced role dealing with a wide variety of people including those with complex needs? Are you hard working, resilient and able to think clearly under pressure with a solutions based approach? This an exciting role operating on the frontline of West Northants Council response to Homelessness and Housing Solutions. As a new unitary Council,embedding a new structure, this is a great time to join us as we develop staff and shape the way we work inHomelessness and Housing Solutions within our local community providing the best possible service. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate.West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. What will you be doing? Working alongside colleagues in the Homelessness & Housing Solutions Team, you will: Manage occupants of interim and temporary accommodation including the move-ins, check outs, rent accounting and day to daymanagement of placements. Ensure that the accommodation that the Council …
Temporary Accommodation Officer employer: West Northamptonshire Council Careers
Contact Detail:
West Northamptonshire Council Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer
✨Tip Number 1
Familiarize yourself with the local housing policies and regulations. Understanding the specific challenges and resources available in your area will help you demonstrate your knowledge and commitment during the interview.
✨Tip Number 2
Network with professionals in the housing and homelessness sector. Attend local events or join online forums to connect with others who share your passion, as this can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare examples of how you've successfully managed complex situations in previous roles. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for the Temporary Accommodation Officer position.
✨Tip Number 4
Research West Northamptonshire Council's initiatives and values. Being able to articulate how your personal values align with their mission to improve people's lives will make a strong impression during your application process.
We think you need these skills to ace Temporary Accommodation Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Temporary Accommodation Officer position. Understand the key responsibilities, such as managing occupants and supporting customers with their Housing Benefit applications.
Highlight Relevant Experience: In your application, emphasize your two years of relevant work experience in a customer-focused environment. Provide specific examples that demonstrate your ability to handle complex needs and work at a fast pace.
Showcase Communication Skills: Since excellent verbal and written communication is crucial for this role, include examples in your application that showcase your negotiation skills and problem-solving abilities. Tailor your language to reflect the tone of the job description.
Express Your Passion: Convey your passion for housing, homelessness, or property management in your cover letter. Explain why you are motivated to make a difference in people's lives and how you can contribute to the team at West Northamptonshire Council.
How to prepare for a job interview at West Northamptonshire Council Careers
✨Show Your Passion for Housing
Make sure to express your genuine interest in housing, homelessness, and property management during the interview. Share any relevant experiences or motivations that drive you to work in this field.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully navigated complex situations in previous roles. Highlight your ability to think clearly under pressure and provide solutions that benefited both customers and the organization.
✨Highlight Customer-Focused Experience
Since the role requires a strong customer focus, be ready to discuss your past experiences in customer service. Emphasize your communication skills and how you've effectively supported clients with their needs.
✨Collaborative Mindset
Discuss your experience working collaboratively with other services or organizations. Show that you understand the importance of teamwork in achieving the best outcomes for individuals in temporary accommodation.
