Technical Support Officer – Discharge of Conditions
Salary between £28329 and £33510per annum
Based at Kings Court Council Office, Kings Lynn
Join our Planning and Environment Support Team as a Technical Support Officer and play an important part in delivering an efficient planning service. You will manage a varied caseload of applications to Discharge Planning Conditions, ensuring each application is considered accurately and within nationally prescribed timescales.
Working with applicants, agents, developers, planners and consultees, you will assess information, liaise and negotiate with customers, and prepare clear, concise decision notices to present to senior managers. You will also maintain accurate electronic records and, where required, monitor compliance, contact applicants proactively and work with the Planning Enforcement Team where conditions have not been met.
You will have two A Levels or an equivalent level of qualification, with previous office experience and good working knowledge of Microsoft Word, Excel, PowerPoint, spreadsheets and databases. You will be organised, accurate and able to communicate clearly and be able to prioritise a demanding workload and interpret maps and plans. You will also hold a full UK driving licence with access to a car to travel around the borough.
Closing Date: 10 November 2026
Please read the job description below for full details of the job roles before you apply:
Technical Support Officer – Discharge of Conditions employer: West-Norfolk
West-Norfolk Council offers a supportive and dynamic work environment in King's Lynn, where employees are valued for their contributions to the community. With opportunities for professional development and a commitment to work-life balance, this role as a Customer Service Advisor allows you to make a meaningful impact while enjoying the benefits of a collaborative team culture. Join us in serving residents and businesses with pride and dedication.
