Revenues & Benefits Apprentice
Starting salary £24521 per annum (£12.71 per hour).
37 hours per week – 2 year fixed-term contract
Based at King’s Court Council Offices, King’s Lynn
Start your career in local government with an apprenticeship that combines a recognised qualification, practical experience and the support to help you succeed. At the Borough Council, you will join a welcoming workplace where you can build your confidence, develop valuable skills and make a positive difference for local residents.
Over the two-year programme, you will earn while you learn and work towards the Level 4 Institute of Revenues, Rating and Valuation qualification. Supported by experienced colleagues and senior managers, you will gain hands-on experience across our Revenues and Benefits service, including Housing Benefit, Council Tax Support, council tax and non-domestic rates. Your duties will develop alongside your studies, helping you connect your learning with real work from the outset.
This opportunity could be ideal if you are interested in how council services support people and communities, enjoy working accurately with information and are ready to learn. To join the Level 4 apprenticeship, you will need GCSEs at grades 4–9/C or above in English and mathematics, together with A Levels or an equivalent Level 3 qualification. You will also need good communication and time-management skills, reliable attendance and punctuality, and the ability to travel to your workplace and any required training.
Closing Date: 20 October 2026
Please see job description below for the full details of the job before you apply:
Revenues & Benefits Apprentice employer: West-Norfolk
West-Norfolk Council offers a supportive and dynamic work environment in King's Lynn, where employees are valued for their contributions to the community. With opportunities for professional development and a commitment to work-life balance, this role as a Customer Service Advisor allows you to make a meaningful impact while enjoying the benefits of a collaborative team culture. Join us in serving residents and businesses with pride and dedication.
