Police Community Support Officer Before you apply -Don't miss out on the jobs you're really looking for.

PCSO’s are a crucial link between local neighbourhoods and the Police, as they provide a visible presence within their local communities. PCSO’s conduct patrols to help prevent crime, keep people safe from harm and increase community trust and confidence. Within the role you’ll become an integral member of the neighbourhood that you work in; shaping positive partnerships with organisations such as schools, the local Council, businesses and charities.

Trained to calm heated situations, PCSOs defuse hostility and provide that all important reassurance to help make our communities safer. As a PCSO you will have different powers to Police Officers so you will not be expected to make arrests or investigate crimes, your role will be based around proactively preventing crime specific to the local area you are working in.

As a PCSO, you can expect to:

• Connect with communities, empowering and encouraging them to become more involved with the policing of their area. As part of this you will represent West Midlands Police at local events, conduct meetings within the community and deliver presentations at schools

• Identify and understand key issues and crimes and work with the public to remove and prevent these

• Understand the diversity and demographics of your community and find ways to engage with harder to reach community members

• Be able to talk to community members about the issues affecting them

• Maximise opportunities to gather intelligence about harm and criminality through enhanced relationships with the community, partners and colleagues

• Work with partners to deliver agreed objectives

This role requires applicants to work 36.5 hours per week, covering a shift pattern spanning from Monday to Sunday including evening and weekend work. Shift patterns vary with cover between 08:00hrs – 00:00hrs.

Do you like to build strong working relationships?

Are you a good listener and a clear communicator?, * Excellent communication skills both written and verbal

• Strong decision maker, who is also confident in working collaboratively as well as independently

• Ability to remain calm under pressure when dealing with confrontational situations

• Proactive approach to problem solving

• Keen interest in working with the public and local communities

• You must to be ready to undertake a fitness test (Bleep Test) to level 5.4

• The opportunity to work in a wide range of policing departments

• Extensive training and development throughout your career

• Annual leave purchase scheme

• Generous pension scheme

• Family Friendly Employer – Enhanced Maternity/Paternity/Adoption Leave and Childcare Vouchers – save up to £900 a year

• Access to EAP (Employer Assistance Programme)

• Social clubs, sports clubs, and regional events

• Discounts on gym memberships, travel and leisure, homeware and tech

• Blue light card membership eligibility – over 15,000 discounts from large national retailers, including special member events across the UK

• Police Mutual – access to affordable private healthcare, mortgage services and much more

Contact – For more information please contact careers@westmidlands.police.uk