Non-Emergency Patient Transport Services Person - Cheshire
Non-Emergency Patient Transport Services Person - Cheshire

Non-Emergency Patient Transport Services Person - Cheshire

Macclesfield Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Transport patients safely to treatment centers, ensuring their comfort and dignity.
  • Company: Join West Midlands Ambulance Service, a leader in patient care and community support.
  • Benefits: Enjoy flexible working options and a supportive, inclusive workplace culture.
  • Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
  • Qualifications: Must have a full clean driving license and at least 3 GCSEs including English.
  • Other info: We welcome applicants from all backgrounds and support Armed Forces veterans.

The predicted salary is between 24000 - 36000 £ per year.

West Midlands Ambulance Service University NHS Foundation Trust is looking to recruit caring and committed individuals for our Non-Emergency Patient Transport Services contracts across our Cheshire sites.

The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving.

Some patients may need to be carried (including stairs), wheeled in a chair or a stretcher and escorted to and from the vehicle.

The safe transportation of these patients is paramount to the role. This includes securing patients, wheelchairs, stretchers etc in the vehicles.

You will be required to drive a variety of vehicles, including cars, ambulances and other vehicles. Please check the Person Specification.

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £ for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues., 1. Carry out required vehicle and equipmentchecks.

  1. Be prepared to work flexibly toensure patients are moved in a timely, safe and dignified manner

  2. Work within Contract SpecificQuality Standards and ensure a high level of customer care (These standardsvary from contract to contract and will be available at your base)

  3. Ensure effective communicationwith the Control Centre, by telephone or electronic means

  4. Transfer patients using equipment andskills specific to individual needs

  5. Provide effective care to patients,appropriate to their requirements using available equipment.

  6. Transport patients safely andconsiderately this will include pre-planned and ad-hoc journeys.

  7. Ensure patients have a safe, smoothjourney, complying with all relevant traffic legislation and driving withconsideration for other road users.

  8. Maintain full and accurate records andreports, including Patient Transport Records, Accident Reports, and IncidentReports etc. These may be both paper and electronic.

  9. Ensure vehicles and equipment are keptin states of cleanliness and readiness.

  10. Undertake required training to maintainacceptable standards and quality of care.

  11. Maintain a current valid driving licence.

  12. Adhere to corporate Instructions andPolicies, Operational Instructions, Clinical Protocols, Quality Procedures andother verbal or written instructions.

  13. Perform other tasks in keeping with the post as required by supervisorystaff and managers.

Theabove are the core duties and responsibilities. There may be other duties thatare required for individual contracts. These will be explained at interview, * Full clean manual driving licence (showing no more than 3 points)

  • Good standard of general education with a minimum of 3 GCSEs at Grade C or above (or equivalent) including English or be willing to undertake a level 2 qualification within the first 12 months in post, Essential

  • Experience of working within a public service or customer care environment.

  • Experience of driving a variety of vehicles

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Non-Emergency Patient Transport Services Person - Cheshire employer: West Midlands

West Midlands Ambulance Service University NHS Foundation Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Cheshire. We prioritize employee growth through comprehensive training and flexible working options, ensuring that our team members can balance their professional and personal lives while making a meaningful impact on patient care. Join us to be part of a diverse workforce that reflects the communities we serve, where every individual plays a crucial role in saving lives.
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Contact Detail:

West Midlands Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Non-Emergency Patient Transport Services Person - Cheshire

Tip Number 1

Familiarize yourself with the specific needs of patients who require non-emergency transport. Understanding mobility challenges and how to assist patients safely will show your commitment to patient care during the interview.

Tip Number 2

Highlight any previous experience in customer service or public service roles. This will demonstrate your ability to communicate effectively and provide high-quality care, which is essential for this position.

Tip Number 3

Be prepared to discuss your driving experience, especially with different types of vehicles. Mention any relevant training or certifications that showcase your ability to drive safely and responsibly.

Tip Number 4

Show your understanding of the importance of teamwork and communication within a healthcare setting. Be ready to share examples of how you've worked collaboratively with others to ensure patient safety and comfort.

We think you need these skills to ace Non-Emergency Patient Transport Services Person - Cheshire

Patient Care
Manual Handling Skills
Driving Skills
Communication Skills
Customer Service
Attention to Detail
Time Management
Record Keeping
Flexibility
Knowledge of Health and Safety Regulations
Compassion and Empathy
Teamwork
Problem-Solving Skills
Ability to Follow Protocols

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements. Highlight your relevant experience in patient transport or customer care in your application.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the role. Emphasize your driving experience, ability to handle patients, and any relevant qualifications or training.

Write a Compelling Cover Letter: In your cover letter, express your passion for patient care and your commitment to providing excellent service. Mention specific examples of how you have demonstrated these qualities in previous roles.

Highlight Inclusivity and Diversity: Since the organization values diversity and inclusivity, mention any experiences or perspectives you bring that contribute to a supportive environment. This could include working with diverse communities or understanding different patient needs.

How to prepare for a job interview at West Midlands

Understand the Role

Make sure you have a clear understanding of the responsibilities involved in transporting patients safely. Familiarize yourself with the specific needs of patients with varying mobilities and how to handle them appropriately.

Show Your Caring Nature

During the interview, emphasize your commitment to patient care and your ability to provide support and assistance. Share any relevant experiences that demonstrate your compassion and dedication to helping others.

Highlight Your Driving Experience

Be prepared to discuss your driving experience, especially with different types of vehicles. Mention your clean driving record and any relevant qualifications that showcase your ability to drive safely and responsibly.

Communicate Effectively

Effective communication is key in this role. Be ready to discuss how you would communicate with the Control Centre and ensure that you can convey important information clearly and efficiently during your interview.

Non-Emergency Patient Transport Services Person - Cheshire
West Midlands
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  • Non-Emergency Patient Transport Services Person - Cheshire

    Macclesfield
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-01-30

  • W

    West Midlands

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