As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.
We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Security & CCTV Coordinator on a full-time, permanent basis based in Birmingham.
What does the role involve?
- Provide support to the HSSE Director, Head of Security, Security & CCTV Manager as required
- Handling, management, and processing of CCTV across WMT
- Access control to all CCTV services providing and withdrawing permissions as required and the monitoring of CCTV misuse to protect the integrity of the WMT CCTV operation
- Liaise with external partners such as the British Transport Police, Civil Police Forces, ORR, Network Rail, Coroners Court and other internal and external stakeholders as the principal contact within WMT regarding CCTV
- Engage with internal and external suppliers relating to CCTV or infrastructure requests to maintain the service and availability
- Liaising with West Midlands Trains management teams on CCTV requests, supply issues and security initiatives
- Visit locations as necessary companywide to support the retrieval of CCTV footage and ensure chain of custody is maintained for fast and accurate supply to requestor.
- Support any legal proceedings relating to CCTV requests and support Data Protection through the supply and potential redaction of footage.
- To act as the point of contact in West Midlands Trains for collating, recording and tracking CCTV for the business and always maintaining the CCTV ‘chain of custody’.
- Liaising under legal obligations with internal and external parties to maximise the level of information available from West Midlands Trains following incidents to passengers, staff and property.
- Manage performance of existing services and systems highlighting issues to the line managers with a solution-based approach
- Provision of detailed reports for the Health, Safety, Security and Environment Directorate as required supporting the arching Security and Safeguarding Strategies
- Provide support to Security Management and various stakeholder meetings as required
- Control the Body Worn Camera (BWC) footage vault and to act on any requests for footage to be saved or supplied
- To assist, support and project manage on individual Security projects such as and not limited to, Body Worn Camera initiatives, Trespass and Graffiti, Safeguarding and all aspects of Security and Safeguarding
What skills and experience do I need to do the job?
- Knowledge of CCTV procedure and protocols
- Knowledge of railway environment
- Security, CCTV, Policing, Armed Forces Background preferable,
- Strong communication skills
- Able to work independently and confident to communicate with all stakeholders
- Strong attention to detail and ability to multitask
- Able to prioritise workloads and operate within strict timeframes
What are the salary and benefits?
- £32,851 per annum + benefits
- Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities
Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.
As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.
Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
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StudySmarter Expert Advice🤫
We think this is how you could land Security & CCTV Coordinator in Birmingham
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security & CCTV Coordinator. Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like West Midlands Trains. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to West Midlands Trains
Don’t forget to apply for the Security & CCTV Coordinator role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining West Midlands Trains.
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at West Midlands Trains. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at West Midlands Trains.
How to prepare for a job interview at West Midlands Trains
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at West Midlands Trains.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at West Midlands Trains.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at West Midlands Trains.
