Job Title: Business Development Manager
Salary: Based on Experience
Hours: 37.5 per week
Key Responsibilities
- Works hand-in-hand with senior leadership to shape service portfolios across security and facilities management, helping set commercial objectives and growth priorities.
- Engages directly with clients and industry partners to assess their operational needs, conducts on-site evaluations, and reviews feedback related to pricing, service efficiency, and quality standards.
- Collects and interprets sales metrics, drafts tailored proposals for marketing drives, and carries out research to spot new markets, service trends, and business prospects.
- Oversees a portfolio of customer accounts, ensuring strong ongoing relationships and consistently high satisfaction levels.
- Leads the recruitment, onboarding, and development of junior business development and sales personnel to strengthen team competence and performance.
- Produces periodic insights, performance summaries, and strategic recommendations for the executive team to support decision-making in sales, market positioning, and competitive intelligence.
- Keeps abreast of internal service offerings, sector advancements, and competitor movements to inspire service improvement and sustain market advantage.
Business Development Manager in Birmingham employer: West Midlands Support Services
West Midlands Support Services is an attractive employer due to its commitment to employee development and a supportive work culture. The company provides competitive salaries and ongoing training opportunities, fostering a strong sense of teamwork and collaboration among staff.
Contact Details:
West Midlands Support Services Recruitment Team
