At a Glance
- Tasks: Join a high-performing team dispatching resources to emergency calls across the West Midlands.
- Company: West Midlands Police serves a diverse population of 3 million, focusing on community safety.
- Benefits: Enjoy free parking, a new canteen, gym access, and a comprehensive wellbeing package.
- Why this job: Make a real impact by safeguarding vulnerable communities and responding to critical incidents.
- Qualifications: Must be a substantive Constable or within probation; previous dispatch experience preferred but training provided.
- Other info: Diversity and inclusion are key; we offer a Disability Confident Interview Scheme.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
West Midlands Police is actively recruiting Transferees to come and work in our state of the art force control room located at C3;Park Lane – Aston – Birmingham.
This is a fantastic opportunity for current Constables to transfer and join a high performing team who dispatch resources to Emergency and Priority calls for service across the West Midlands region from Wolverhampton to Coventry and Sutton Coldfield to Dudley. Our staff and officer serve a diverse population of approximately 3 million people and some of the most deprived areas in the region. We deal with more than 500,000 EM/PR (combined) graded incidents per year, that involve significant risk to our communities. Working in our Dispatch hub will give you the opportunity to safeguard the most vulnerable, deploy resources to critical and major incidents and contribute to the saving of lives in our communities. This is one of the most meaningful roles you can take on and we invite you to apply.
The role is based at our Command Centre in Aston, Birmingham and contains the following amenities:
1. Free parking
2. A brand new canteen serving hot food throughout the day, with cold options over-night.
3. A gym containing cardio machines, free weights, kettlebells, battle ropes and sleds etc…
4. Access to the rest of West Midlands offers to staff.
Applications are welcomed from any Constable officers who want to join Dispatch, but preferably from those with previous experience of Dispatching resources. However, training will be provided to bring officers up to speed.
Am I eligible?
- You must be substantive OR be within the last 3 months of your probation period
- You must be transferring from a UK Home Office Police Force or BTP (or previously served as substantive in a UK Home Office Force)
- Outstanding complaints or matters with PSD must be resolved before applying
Please note, we will require evidence of your substantive rank. Therefore, please ensure you attach this as supporting evidence to your application.
By choosing to join West Midlands Police you will receive an enhanced benefits package including:
- Fair remuneration with progression opportunities and access to a very competitive pension scheme.
- Enhanced annual leave in addition to public holiday entitlements.
- Discounts across travel, parking, daily costs of living and leisure activities.
- A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.
If you wish to contact a member of the recruitment team please do so at careers@westmidlands.police.uk
Vetting:
Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical:
Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
West Midlands Police is a Disability Confident Leader – the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' – all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Transferee - Force Contact Dispatch Officers employer: West Midlands Police
Contact Detail:
West Midlands Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transferee - Force Contact Dispatch Officers
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Dispatch Officer. Understanding the nuances of resource allocation and emergency response will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current officers in the West Midlands Police, especially those in the Dispatch team. They can provide insights into the role and may even offer tips on how to stand out as a candidate.
✨Tip Number 3
Prepare for the vetting process by ensuring all your documentation is in order. This includes having your substantive rank evidence ready, as well as being transparent about your background and financial history.
✨Tip Number 4
Highlight any previous experience you have in high-pressure environments. Whether it's from your current role or past positions, showcasing your ability to remain calm and effective under stress will be crucial.
We think you need these skills to ace Transferee - Force Contact Dispatch Officers
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Transferee - Force Contact Dispatch Officer. Familiarise yourself with the job description and the specific skills required, especially if you have previous dispatch experience.
Highlight Relevant Experience: In your application, emphasise any relevant experience you have in dispatching resources or similar roles. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Prepare Supporting Evidence: Ensure you gather all necessary supporting documents, including evidence of your substantive rank and any other qualifications that demonstrate your suitability for the role. This will strengthen your application.
Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of West Midlands Police. Show your commitment to serving diverse communities and your understanding of the challenges faced in the role.
How to prepare for a job interview at West Midlands Police
✨Understand the Role
Make sure you have a clear understanding of what the role of a Force Contact Dispatch Officer entails. Familiarise yourself with the responsibilities, especially around dispatching resources to emergency calls and safeguarding vulnerable individuals.
✨Showcase Relevant Experience
If you have previous experience in dispatching or similar roles, be ready to discuss specific examples. Highlight how your past experiences can contribute to the high-performing team at West Midlands Police.
✨Demonstrate Your Commitment to Community Safety
Prepare to talk about your dedication to serving diverse communities and how you can make a positive impact. Discuss any relevant initiatives or experiences that showcase your commitment to community safety.
✨Prepare for Vetting and Medical Checks
Since successful applicants will undergo vetting and medical checks, be ready to discuss your background openly. Ensure you have all necessary documentation, including evidence of your substantive rank, to streamline the process.