Intelligence Support Officer

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Purpose of the Job

The Intelligence Support Officer (ISO) develops and evaluates intelligence, making an assessment of the threat, risk, harm, vulnerabilities and opportunities which exist and identifying gaps. The ISO will manage the dissemination of the assessment or intelligence product and provide broad administrative and research support within the Intelligence department.

Main Responsibilities

• Evaluate information to determine its intelligence potential.
• Interrogate appropriate Force and National databases and systems to develop intelligence and conduct open source research in accordance with NCPP guidelines.
• Receive and develop intelligence working with the relevant supervisor to initiate action appropriate to the threat and risk presented.
• Develop and research information and intelligence reporting findings to support investigations.
• Contribute to the preparation of Tactical Assessments and other intelligence products as required.
• Ensuring escalation of threat to supervisor to support critical incident management.
• Proactively and reactively identify hotspots and crime series.
• Prepare Intelligence products including those contributing to intelligence summaries and subject packages in support of investigations.
• Provide intelligence cell support to overt/covert critical / major incidents.
• Encourage the submission of intelligence/information and actively contribute to the continuous development of the intelligence function.
• Provide advice and guidance on the use of Intelligence systems as required.
• Understand and comply with the National Intelligence Model (NIM), Management of Police Information (MOPI), Data Quality principles, Data Protection and the Intelligence Service policies and procedures, including Government Security Classification (GSC) and Security Policy Framework (SPF).
• Comply with disclosure requirements that fall within CPIA legislation.
• Maintain computerised and manual records, updating intelligence systems and other similar equipment in accordance with Force Policy and Data Protection legislation.

The job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which the post holder will be required to work. In the interests of effective working any major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and other consequential changes will be carried out in consultation with the post holder. The post holder will also be required to carry out such other duties as may be determined from time to time to be within the general scope of the post.

Person Specification – Essential Criteria

• Awareness of the National Intelligence Model (NIM) and NCPP Guidance on the Management of Police Information (MOPI).
• Able to evidence self‑motivation and use of own initiative.
• Evidence of time management experience of managing competing demands.
• Evidence of operating with the highest standards of integrity, professionalism, discretion and confidentiality.
• Experience of identifying intelligence gaps with demonstrable ability to prioritise, evidencing research skills with the ability to problem‑solve.
• Effective interpersonal communication skills: including verbal and written.
• The post holder will be articulate, methodical, conscientious and concise.
• Ability to build positive relationships with colleagues, internal and external partners.
• Experience of and ability to work as part of a team and on own initiative, effectively planning and organising activities and resources to meet objectives.

Desirable

• Experience of working in an intelligence/information field.
• Experience of identifying intelligence gaps with demonstrable ability to prioritise, evidencing research skills with the ability to problem‑solve.
• Practical knowledge of police intelligence systems.
• Awareness of legislation, policies and procedures (e.g. GDPR, Human Rights Act, CPIA).

Hours Of Work and Flexibility

Office hours Monday to Friday; work outside these hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. There may be a requirement at times to travel to other locations within the Force area.

Vetting

Successful applicants will be required to pass Management Vetting and Security Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Location

Lloyd House.

Disability Confident Leader

West Midlands Police is a Disability Confident Leader – the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ – all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non‑disabled applicants.

Diversity and Inclusion Vision

Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.

About Us

West Midlands Police is the second‑largest police force in the country, serving the three major cities of Birmingham, Coventry and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull and Dudley. Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.