Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Answer emergency calls and deploy police resources to ensure public safety.
- Company: Regional police force dedicated to community service and safety.
- Benefits: Full-time role with varied shifts, training, and mentorship support.
- Why this job: Make a real difference in your community during emergencies.
- Qualifications: Excellent communication skills and typing speed of 35 words per minute.
- Other info: Join a supportive team focused on teamwork and public safety.
The predicted salary is between 30000 - 42000 £ per year.
A regional police force in England is recruiting as Contact Handlers and Dispatchers to ensure public safety during emergencies. The positions involve answering emergency calls, deploying police resources, and maintaining calm under pressure.
Applicants must demonstrate excellent communication skills and a typing speed of 35 words per minute. This full-time role offers varied shifts and comprehensive support including training and mentorship, emphasizing teamwork and community service.
Emergency Call Handler & Dispatcher employer: West Midlands Police
Contact Detail:
West Midlands Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Call Handler & Dispatcher
✨Tip Number 1
Practice your communication skills! Since you'll be handling emergency calls, it's crucial to sound calm and collected. Try role-playing scenarios with friends or family to get comfortable with responding under pressure.
✨Tip Number 2
Brush up on your typing speed! You need to hit that 35 words per minute mark, so grab a typing app or website and practice regularly. The quicker you can type, the better you can handle those urgent calls.
✨Tip Number 3
Show us your teamwork spirit! In your interviews, share examples of how you've worked well in a team before. This role is all about collaboration, so highlighting your ability to work with others will definitely impress.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, you’ll get updates straight from the source!
We think you need these skills to ace Emergency Call Handler & Dispatcher
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be handling emergency calls, it's crucial to highlight your communication skills in your application. Use clear and concise language to demonstrate how you can maintain calm under pressure.
Highlight Your Typing Speed: Make sure to mention your typing speed if it meets or exceeds 35 words per minute. This is a key requirement for the role, so don’t forget to include it in your CV or cover letter!
Emphasise Teamwork Experience: This role is all about teamwork and community service. Share examples from your past experiences where you've worked effectively in a team, especially in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at West Midlands Police
✨Know Your Stuff
Familiarise yourself with the role of an Emergency Call Handler & Dispatcher. Understand the key responsibilities, like answering emergency calls and deploying resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and calmly. You might even want to do a mock interview with a friend or family member to get comfortable speaking under pressure.
✨Typing Speed Matters
Make sure you can demonstrate your typing speed of at least 35 words per minute. Consider using online typing tests to practice and improve your speed before the interview. Being able to type quickly and accurately will be a big plus!
✨Show Your Team Spirit
This role emphasises teamwork and community service, so be ready to discuss examples of how you've worked well in a team or contributed to your community. Highlighting these experiences will show that you align with the values of the police force.
