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- Tasks: Manage road traffic collision reports and conduct investigations to ensure public safety.
- Company: Join the Traffic Investigation Unit within the Criminal Justice Services department, dedicated to high-quality service.
- Benefits: Enjoy competitive pay, enhanced leave, discounts, and 24/7 wellbeing support.
- Why this job: Make a real impact on road safety while developing your investigative skills in a supportive environment.
- Qualifications: Experience in traffic investigations or similar roles; knowledge of relevant laws is a plus.
- Other info: Flexible working hours and a commitment to maintaining confidentiality are essential.
The predicted salary is between 36000 - 60000 £ per year.
The Traffic Investigation Unit (TIU) is part of the Criminal Justice Services (CJS) department and is responsible for:
- Road Traffic Collision administration and investigation
- Third-party allegations of driving standards administration, review, and investigation
- Police vehicle incidents/accidents and their investigation
- Central Ticket Office functions
The RTC Team handles the administration and investigation of all damage-only, slight injury, and serious injury road traffic collisions, including those on our motorway network, excluding fatal RTCs or those involving significant life-changing injuries as per policy. All TIU staff are committed to maintaining high-quality service to the public and stakeholders. The position is based at Lloyd House, Birmingham, with working hours from Monday to Friday, totaling 36.5 hours per week.
Specific Role Responsibilities
- Ensuring reports are correctly recorded in accordance with the Force RTC Policy (CJ/22).
- Initial review of all RTC reports received by the department as required.
- Booking weekly workload for NCRF and AODS on Crash and Pentip System.
- Prompt review of all RTC/A.O.D.S reports to identify and progress investigations.
- Identifying reports suitable for early resolution as per RTC Policy.
- Conducting investigations into reports to identify offences.
- Prioritising reports involving serious injury or vulnerable road users.
- Making decisions following the TIU decision-making process and CPS charging standards, considering public interest and evidential requirements.
- Investigating police vehicle incidents and collisions following the full code test.
- Managing own workload effectively.
- Liaising with the Serious Collision Investigation Unit, FCIU, Force Traffic, and CMPG where appropriate.
- Coordinating with LPA/Force investigation teams regarding related crimes.
- Taking witness statements, conducting interviews, and collecting CCTV as needed.
- Referring crimes to appropriate departments or LPAs for further investigation.
- Adhering to contact count policies and updating parties on investigation progress.
- Responding to victims and witnesses, ensuring compliance with the Victims Code of Practice and Witness Charter.
- Disclosing information in line with CPS guidelines.
- Submitting intelligence through IMS.
- Building files for court proceedings and managing cases for not guilty pleas via paper/Connect.
- Attending court as required.
- Being flexible and adaptable to the unit's needs.
- Handling sensitive/confidential information professionally.
- Performing other duties related to the department's role.
Knowledge, Skills, and Delivery
- Knowledge of the Road Traffic Act, RTC Policy, Highway Code.
- Ability to analyze information and make reasoned decisions on investigations.
- Organizational skills to prioritize work.
- Sound decision-making skills with minimal supervision.
- Integrity and professionalism in handling confidential information.
- Good interpersonal and communication skills.
- Ability to communicate case outcomes and decisions to victims, witnesses, and offenders.
- Teamwork skills.
Desirable Requirements
- Experience with force IT systems such as CONNECT, PNC, CRASH, Control Works.
- Minimum PIP Level 1 training or willingness to attain it.
Supervisory Requirements
This is a supervisory grade role with decision-making responsibilities, including directing investigations and determining outcomes with rationale.
Additional Information
- Prospective officers must uphold high standards of behaviour and accountability, understanding the privacy restrictions associated with their role.
- Hours: 36.5 hours per week, Monday to Friday, flexible according to operational needs.
- Location: Lloyd House, Birmingham.
- Vetting: Successful candidates will undergo recruitment vetting and counter-terrorism clearance, including background and financial checks.
- Medical: Appointment contingent on medical checks, including possible drugs and fitness tests.
- Interviews: Dates to be confirmed.
- Contact: For more information, email kirsty.wood@westmidlands.police.uk.
Benefits
- Competitive pay with progression and pension schemes.
- Enhanced annual leave and public holiday entitlements.
- Discounts on travel, parking, daily expenses, and leisure.
- Wellbeing support, including 24/7 assistance, free eye tests, and flu jabs.
Collision File Manager employer: West Midlands Police
Contact Detail:
West Midlands Police Recruiting Team
kirsty.wood@westmidlands.police.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Collision File Manager
✨Tip Number 1
Familiarise yourself with the Road Traffic Act and RTC Policy. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with current or former employees in the Traffic Investigation Unit. They can provide valuable insights into the role and the team dynamics, which can be beneficial during your interview.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences that showcase your decision-making skills and ability to handle sensitive information. This will help you stand out as a candidate.
✨Tip Number 4
Stay updated on current road safety issues and trends. Being knowledgeable about recent developments in traffic laws and public safety can give you an edge in discussions during the interview process.
We think you need these skills to ace Collision File Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Collision File Manager position. Understand the specific responsibilities and required skills, such as knowledge of the Road Traffic Act and experience in investigations.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work related to road traffic collisions or investigations, and ensure your organisational and decision-making skills are clearly presented.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses why you are a good fit for the role. Mention your understanding of the TIU's mission and how your background makes you suitable for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this supervisory role.
How to prepare for a job interview at West Midlands Police
✨Know Your RTC Policies
Familiarise yourself with the Road Traffic Collision (RTC) policies and procedures. Understanding the specific guidelines will demonstrate your commitment to maintaining high-quality service and your ability to make informed decisions during investigations.
✨Showcase Your Investigative Skills
Prepare examples from your past experiences that highlight your investigative skills, particularly in road traffic collisions or similar matters. Be ready to discuss how you prioritised cases and made decisions based on evidence and public interest.
✨Demonstrate Strong Communication
Effective communication is key in this role. Practice articulating complex information clearly and concisely, especially when discussing case outcomes with victims, witnesses, and offenders. This will show your interpersonal skills and professionalism.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making abilities and how you would handle sensitive situations. Think through potential scenarios related to RTC investigations and prepare your responses to showcase your analytical and organisational skills.
