At a Glance
- Tasks: Manage engineering support operations and ensure efficient stock control for the tram network.
- Company: Join Midland Metro Limited, a key player in the West Midlands transport system.
- Benefits: Enjoy free travel, a competitive salary, 25 days holiday, and a great pension scheme.
- Other info: Collaborative culture with opportunities for professional development and industry training.
- Why this job: Make a real impact on public transport while developing your career in a dynamic environment.
- Qualifications: Experience in engineering support, strong stock control skills, and a Level 5 Supply Chain Management qualification.
The predicted salary is between 45000 - 45000 £ per year.
Location: Wednesbury Depot, Potters Lane, Wednesbury, WS10 0AR
Salary: £45,000 per annum + Excellent Benefits!
Contract: Full time, Permanent
Benefits: Free Travel on Trams & NX Buses (for you and your partner) + MML Pension + 25 Days Holiday (plus Bank Holidays)
Keep the West Midlands moving safely, reliably, and securely! At Midland Metro Limited (MML), we are proud to operate and maintain the West Midlands Metro, providing a safe, reliable, and sustainable tram service across the region. We are now recruiting for an organised and proactive Engineering Support Manager to play a critical role in enabling safe, efficient and uninterrupted engineering operations across the Midland Metro network.
This role is responsible for ensuring engineering teams are fully supported through effective management of spares, tools, asset data, and support systems. You will be accountable for supply chain resilience, asset data integrity, and operational readiness, working closely with Production, Planning, and Engineering teams to ensure maintenance and fault response activities are never compromised.
As our Engineering Support Manager, you will be responsible for:
- Owning and managing all engineering stock across all disciplines, defining critical spares, setting minimum/maximum levels and preventing stock-outs
- Forecasting spares and consumable demand by analysing fault trends, PPM plans and production requirements, proactively managing supply risks
- Overseeing storage systems, kitting areas and breakdown/repair kits to ensure efficient access and rapid response capability
- Managing all engineering tools, specialist and emergency equipment, ensuring availability, compliance, calibration and operational readiness
- Maintaining ownership of asset data quality within the AMIS system, leading audits, continuous improvement and effective fault-to-asset linkage
- Supporting procurement activities including specification writing, tendering and framework use, in line with governance requirements
- Managing supplier, OEM and contractor relationships, monitoring performance and driving delivery and quality improvements
- Ensuring full compliance with COSHH, health and safety legislation and the MML Safety Management System, supporting incident investigations where required
- Line managing Stores and AMIS personnel (as applicable), providing functional leadership across engineering support activities
- Providing performance reporting to senior management and lead continuous improvement initiatives across stores and supply chain operations
- Managing stock levels, procurement priorities and supplier selection within approved budgets, escalating risks and contributing to budget and stock strategy planning
In order to be successful in this role you must have / be:
- Engineering support, stores, procurement or supply chain management experience in an engineering or infrastructure environment
- Strong experience in stock control and inventory management
- Experience supporting engineering and maintenance operations
- Experience managing suppliers and procurement processes
- Working knowledge of asset management systems (CMMS), ideally Agility
- Supply Chain Management qualification (Level 5 or above) – Essential
- IOSH or NEBOSH – Desirable
- Strong organisational, analytical and problem-solving skills
- Excellent communication and stakeholder engagement skills
- Process-driven with high attention to detail
- Proactive, solution-focused and accountable
- Able to manage competing priorities in a dynamic operational environment
- Full UK driving licence – Essential
Why Join MML:
- Play a critical role in shaping engineering contract performance across a major UK tram network
- Work in a collaborative, safety-focused rail environment
- Opportunity to influence strategy, performance, and value delivery
- Access to professional development and industry-specific training
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today.
Engineering Support Manager in Wednesbury employer: West Midlands Metro
At Midland Metro Limited, we pride ourselves on being an excellent employer, offering a collaborative and safety-focused work environment where you can play a vital role in shaping the engineering operations of the West Midlands Metro. With benefits such as free travel for you and your partner, a generous pension scheme, and opportunities for professional development, we are committed to supporting our employees' growth and well-being while ensuring the safe and reliable transport of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Support Manager in Wednesbury
✨Tip Number 1
Network like a pro! Get out there and connect with people in the engineering and supply chain sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their engineering support processes and think about how your experience aligns with their needs. We want you to show them that you’re not just a fit for the role, but that you’re genuinely excited about contributing to their mission!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to stock control and supplier management. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your experience clearly and confidently!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Midland Metro Limited. So, hit that 'APPLY' button and let’s get you on board!
We think you need these skills to ace Engineering Support Manager in Wednesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Engineering Support Manager role. Highlight your experience in stock control, procurement, and engineering support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for MML. Share specific examples of your achievements in supply chain management and how they relate to the role.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention your analytical and problem-solving skills. We love candidates who can think on their feet and come up with solutions, especially in a dynamic operational environment like ours.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at West Midlands Metro
✨Know Your Engineering Stuff
Make sure you brush up on your engineering support knowledge, especially around stock control and inventory management. Be ready to discuss how you've managed suppliers and procurement processes in the past, as this will show you're the right fit for the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to manage competing priorities or improve processes. This will demonstrate your proactive and solution-focused mindset, which is key for the Engineering Support Manager position.
✨Communicate Like a Pro
Since excellent communication and stakeholder engagement skills are essential, practice articulating your thoughts clearly. You might be asked how you would engage with different teams, so think about how you can convey complex information simply and effectively.
✨Get Familiar with Asset Management Systems
If you have experience with asset management systems like CMMS or Agility, make sure to highlight that. If not, do a bit of research to understand how these systems work and be prepared to discuss how you would ensure data integrity and quality in the role.
