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- Tasks: Monitor and manage CCTV systems to ensure safety and security.
- Company: Join West Midlands Metro, a leader in sustainable urban transportation.
- Benefits: Enjoy a competitive salary, pension, free travel for you and your partner!
- Why this job: Be part of a team that enhances community safety and mobility.
- Qualifications: No specific experience required; just a passion for security and technology.
- Other info: Full-time, permanent position with opportunities for growth.
The predicted salary is between 21600 - 32400 £ per year.
CCTV Security Support Officer Location: Wednesbury Depot, Potters Lane, Wednesbury, WS10 0AR Salary: £27,000 Contract: Full time, Permanent Benefits: MML Pension, Annual Leave & Free travel on Tram & NX Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly – people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We are now recruiting for a CCTV Security Support Officer to provide efficient and professional administration and operation of the Midland Metro Limited CCTV systems and their data. In addition to this, as our CCTV Security Support Officer you will be responsible for: * Downloading, reviewing and interrogation of all forms of CCTV (tram, network and body worn) following a reported incident. * Downloading, reviewing and interrogation of on tram recorder (OTDR) data to assist with investigations. * Downloading and reviewing of safety critical communications to support ongoing investigation. * Inputting all incident reports into the MML Incident Database. * Inputting CCTV, OTDR and safety critical communications findings into the MML Incident Database. * Responding, reviewing, logging and disclosing CCTV footage requests to the Police and third party (where applicable). * Always Adhering to MML’S GDPR and employee privacy policies. * Carrying out and recording regular audits of CCTV, OTDR and safety critical systems. * Reporting and tracking of recorded faults of CCTV, OTDR and safety critical systems. * Highlighting incidents of a significant nature to the relevant senior leader or manager. * Providing feedback to the relevant MML teams after reviewing CCTV. * Supporting the Security and Insurance Officer with security-based objectives and tasks. * Supporting the QHSE Team with activities and projects as required. In order to be successful in this role, it’s essential that you have: * Worked in an office-based environment with the ability to keep and maintain records. * The ability to operate Microsoft office packages. * The ability to plan workloads and prioritise effectively. * Good time management. * GCSE Maths and English at Grade C or above. * Excellent interpersonal skills. * Great attention to detail. * Excellent communication skills, both written and verbal. * Flexible in their working hours, working hours are based on business need. Earlier or later starts may be required to ensure that downloads are completed quickly and effectively. We prioritise a safety-first culture and require all team members to uphold strict health and safety standards, actively promoting safe practices across the team. If you’re ready to make an impact by supporting a safe and efficient tram service, apply today to join our dedicated team at West Midlands Metro! Click on “APPLY” today
CCTV Security Support Officer employer: West Midlands Metro
Contact Detail:
West Midlands Metro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Security Support Officer
✨Tip Number 1
Familiarize yourself with the specific CCTV systems used by West Midlands Metro. Understanding the technology and software they utilize will give you an edge during the interview process.
✨Tip Number 2
Highlight any previous experience you have with security operations or data analysis. Be prepared to discuss how your skills can contribute to the efficient administration of their CCTV systems.
✨Tip Number 3
Research recent incidents or developments in urban transportation security. Being knowledgeable about current trends and challenges in the field will demonstrate your commitment and interest in the role.
✨Tip Number 4
Network with professionals in the transportation and security sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace CCTV Security Support Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the CCTV Security Support Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with CCTV systems, data management, or security operations. Use specific examples to demonstrate your expertise in these areas.
Showcase Your Skills: Mention any technical skills related to CCTV operation and data analysis. If you have experience with incident reporting or working in a security environment, be sure to include that information.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the CCTV Security Support Officer role at West Midlands Metro. Make sure to connect your skills and experiences to the company's mission of enhancing mobility and community connection.
How to prepare for a job interview at West Midlands Metro
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a CCTV Security Support Officer. Familiarize yourself with the specific tasks mentioned in the job description, such as downloading and reviewing CCTV footage, as this will help you answer questions more effectively.
✨Showcase Your Technical Skills
Be prepared to discuss your technical skills related to CCTV systems and data management. Highlight any relevant experience you have with similar systems or technologies, as this will demonstrate your capability to handle the role's requirements.
✨Emphasize Attention to Detail
Since the role involves reviewing and interrogating CCTV footage, it's crucial to emphasize your attention to detail. Provide examples from your past experiences where your meticulous nature helped prevent issues or led to successful outcomes.
✨Express Your Commitment to Safety and Security
Convey your understanding of the importance of safety and security in public transportation. Discuss how you prioritize these values in your work and how you can contribute to maintaining a safe environment for passengers and staff.
