West Midlands Combined Authority is seeking Customer Experience Specialists to deliver exceptional service at our bus stations, providing ticketing guidance, journey planning support and a welcoming presence. You will be the first contact for customers, comfortable outdoors, and work as part of an on-site team to create a safe, customer-focused environment.This role plays a part in the Dudley Interchange opening and daily operations.
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Bus Station Customer Experience Champion in London employer: West Midlands Combined Authority
WMCA is an exceptional employer dedicated to enhancing the West Midlands, offering a collaborative and inclusive work culture where every employee's contribution is valued. With a comprehensive benefits package, including a generous pension scheme, ample annual leave, and opportunities for professional development, employees can thrive both personally and professionally while making a meaningful impact in their community. Located in Birmingham, this role provides a unique chance to engage with diverse stakeholders and lead a team in delivering innovative ERP solutions that drive success across the organisation.
Contact Details:
West Midlands Combined Authority Recruitment Team
