West Midlands Combined Authority in Dudley is seeking a part-time Customer Experience Specialist to welcome visitors at Dudley Interchange. You will deliver ticketing advice, help with journey planning and support digital self-service tools, while maintaining a safe, customer‑facing environment.
This role requires outdoors work, independence and strong communication; you will join a dedicated on-site team to provide a helpful first impression for travellers and visitors.
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Bus Station Experience Specialist in Dudley employer: West Midlands Combined Authority
WMCA is an exceptional employer dedicated to enhancing the West Midlands, offering a collaborative and inclusive work culture where every employee's contribution is valued. With a comprehensive benefits package, including a generous pension scheme, ample annual leave, and opportunities for professional development, employees can thrive both personally and professionally while making a meaningful impact in their community. Located in Birmingham, this role provides a unique chance to engage with diverse stakeholders and lead a team in delivering innovative ERP solutions that drive success across the organisation.
Contact Details:
West Midlands Combined Authority Recruitment Team
