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- Tasks: Provide top-notch support for onboarding and employee queries in a dynamic HR environment.
- Company: Public sector organisation in Birmingham with a commitment to exceptional service.
- Benefits: Gain valuable HR experience while working in a supportive team atmosphere.
- Why this job: Make a difference by helping others navigate their HR journey.
- Qualifications: Experience in HR Service Centre and strong customer service skills required.
- Other info: 12-month fixed term contract with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A public sector organization in Birmingham is seeking an experienced People Administrator for a 12-month fixed term contract. You will provide high-quality transactional support through a ticketing system and be the first point of contact for onboarding and employee queries.
Ideal candidates will have:
- HR Service Centre experience
- Responsive customer service skills
- Proficiency in HR systems
This position requires a commitment to delivering exceptional service and maintaining effective HR processes.
People Administrator - HR Service Centre (12-Month FTC) in Birmingham employer: West Midlands Combined Authority
Contact Detail:
West Midlands Combined Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administrator - HR Service Centre (12-Month FTC) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in public sector organisations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common HR scenarios. Think about how you would handle onboarding queries or resolve employee issues. We want you to show off your customer service skills and HR knowledge!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace People Administrator - HR Service Centre (12-Month FTC) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HR Service Centre experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your HR Systems Knowledge: Since proficiency in HR systems is key for this role, make sure to mention any specific systems you’ve worked with. We’re keen to know how you’ve used these tools to enhance HR processes in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at West Midlands Combined Authority
✨Know Your HR Systems
Make sure you brush up on the HR systems mentioned in the job description. Familiarise yourself with common HR software and processes, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved queries or improved processes, as this will demonstrate your ability to handle employee inquiries effectively.
✨Understand the Ticketing System
Since you'll be using a ticketing system for support, it’s a good idea to research how these systems work. If you have experience with any specific platforms, be ready to discuss how you used them to manage queries efficiently.
✨Commit to Exceptional Service
During the interview, express your commitment to delivering high-quality service. Share your thoughts on what exceptional service looks like in an HR context and how you plan to maintain effective HR processes in your role.
