At a Glance
- Tasks: Lead and shape technology change governance in a dynamic environment.
- Company: Join a pioneering Digital & Technology Coordination Unit.
- Benefits: Generous pension, 28 days leave, healthcare plans, and discounts.
- Other info: Opportunity for career growth and to build sustainable processes.
- Why this job: Make a real impact by influencing senior leaders and driving change.
- Qualifications: Experience in IT change management and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
This is a newly created role within a newly established Digital & Technology Coordination Unit at a pivotal point in the evolution of the Technology & Insight Directorate. As Change Control Manager, you will have a rare opportunity to design, shape and embed how technology change is governed, coordinated and assured across a complex, mission critical environment. You’ll sit at the heart of the coordination unit’s operational spine, owning the end to end change governance framework from CABs and release readiness through to audit assurance and performance insight. This is a role for someone who wants to build something sustainable, influence senior leaders, and strike the right balance between delivery pace, operational resilience and risk.
What you’ll be doing:
- Establishing and running the Technology Change Advisory Board (CAB), including standard, fast track and emergency changes
- Designing, operating and continuously improving the organisation wide change governance and release readiness approach
- Owning the single change calendar, identifying conflicts, risks, dependencies and blackout periods
- Leading release readiness assessments to ensure changes meet defined standards before entering live service
- Ensuring every change is supported by robust documentation, rollback plans, monitoring, support models and non functional requirements
- Maintaining audit ready change records aligned to ISO and internal assurance requirements
- Working closely with Product, Data, Corporate IT, Operational Technology and Enterprise Architecture teams to coordinate change activity
- Integrating change governance with portfolio, assurance and stage gate processes alongside the Corporate PMO
- Providing performance insight on change flow, success rates, failure patterns and systemic risk
- Surfacing constraints, capacity issues and dependencies early, supporting predictable planning and delivery
- Playing a key role in shaping new tools, standards, templates and ways of working across the directorate
What’s essential:
- Experience managing or coordinating IT, digital or operational technology change in a complex technical environment
- Experience facilitating CABs, release cycles or formal readiness reviews
- Experience working within portfolio led environments with multiple concurrent projects or product teams
- Strong understanding of ITIL Change Management, release management and governance controls
- Practical experience of Agile, Lean or DevOps aligned delivery practices
- Ability to interpret and manage technical risk across infrastructure, cloud, data, applications and OT
- Strong analytical skills with excellent attention to detail and audit discipline
Location: The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office.
Salary and benefits: We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes:
- Local Government Pension Scheme (one of the most generous pension schemes in the UK).
- Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
- 28 days paid annual leave (with an option to purchase more) + Statutory days.
- EV car benefit scheme
- Healthcare plans.
- Discounted gym membership, will writing and mortgage advice.
- An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
- 3 days of paid leave each year to volunteer.
- Interest-free financing through SmartTech to buy the latest technology
- Discounted shopping with over 2,000 big-name retailers, and more.
- You can now also obtain a Costco membership through the WMCA.
- Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
- Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses.
Reasonable adjustments: If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk). Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience.
Right to Work in the UK: Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
Change Control Manager in Birmingham employer: West Midlands Combined Authority
West Midlands Combined Authority is an exceptional employer, offering a supportive work culture that prioritises professional growth and development. As an apprentice, you will gain invaluable hands-on experience in data engineering while contributing to meaningful projects that enhance public services in the West Midlands. With mentorship from industry experts and a clear pathway to further your career, this apprenticeship is a unique opportunity to build your skills in a dynamic and impactful environment.
Contact Details:
West Midlands Combined Authority Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change Control Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Change Control Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to change management and governance. We suggest you come up with examples from your past experiences that showcase your skills in managing IT changes and facilitating CABs.
✨Tip Number 3
Don’t forget to research the company culture and values! Understanding how they operate will help you tailor your responses during interviews. We want you to show them you’re not just a fit for the role, but for the team too.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Change Control Manager position!
We think you need these skills to ace Change Control Manager in Birmingham
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your experience managing or coordinating IT and digital changes. We want to see how you've navigated complex environments, so don’t hold back on those details!
Tailor Your Application:Take a moment to tailor your application to the Change Control Manager role. Use the job description as a guide to align your skills and experiences with what we’re looking for. It’ll make a big difference!
Be Clear and Concise:When filling out your application, clarity is key! Keep your language straightforward and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at West Midlands Combined Authority
✨Know Your Change Management Framework
Familiarise yourself with ITIL Change Management principles and how they apply to the role. Be ready to discuss your experience with change governance, especially in complex environments, and how you can contribute to establishing a robust change advisory board.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical skills and attention to detail. Discuss how you've previously identified risks, dependencies, and conflicts in change processes, and how you ensured compliance with audit requirements.
✨Demonstrate Collaboration Experience
This role requires working closely with various teams. Be prepared to share specific instances where you've successfully collaborated with product, data, or IT teams to coordinate change activities and improve governance processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-time. Think about past experiences where you had to manage multiple concurrent projects or navigate challenges in release readiness, and be ready to explain your thought process.
