WMCA seeks a Customer Experience Specialist for Dudley Interchange, delivering high-quality service at busy bus stations. The role involves helping customers with tickets, journey planning and digital solutions, while maintaining a safe and welcoming environment on-site.
The post is part-time (25.5 hours across 3 days) with no hybrid option, requiring flexibility to work at different West Midlands locations and occasional after-hours work as needed.
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Bus Station Customer Experience Champion in Dudley employer: West Midlands Combined Authority (WMCA)
Join our dynamic team as a Programme Centre of Excellence Specialist, where you will thrive in a supportive and collaborative work culture that values innovation and excellence. We offer comprehensive employee growth opportunities, including professional development and training, all within a vibrant location that fosters creativity and engagement with diverse stakeholders. Experience the unique advantage of being part of a forward-thinking organisation dedicated to making a meaningful impact in the industry.
Contact Details:
West Midlands Combined Authority (WMCA) Recruitment Team
