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- Tasks: Transport patients safely and assist with their needs while ensuring a dignified experience.
- Company: Join the West Midlands Ambulance Service, dedicated to saving lives and supporting communities.
- Benefits: Flexible working options, inclusive culture, and opportunities for personal development.
- Other info: Supportive environment with a commitment to diversity and inclusivity.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Minimum of 3 GCSEs at Grade C/4 or above, or willingness to pursue further qualifications.
The predicted salary is between 24000 - 36000 £ per year.
The Trust is looking to recruit caring and committed individuals to join our Non-Emergency Patient Transport Services (NEPTS) team at our Coventry site. The successful applicant will be responsible for the safe transport of patients with varying mobilities to and from treatment centres or other venues as directed, this will include the manual handling, care and assisting patients as well as driving responsibilities.
Applicants must have a good standard of general education, holding a minimum of 3 GCSEs (or equivalent) at Grade C/4 or above including English or must be willing to undertake a level 2 qualification within the first 12 months of being in post along with experience of working within a public service or customer care environment.
Main duties of the job:
- Carry out required vehicle and equipment checks.
- Be prepared to work flexibly to ensure patients are moved in a timely, safe and dignified manner.
- Work within Contract Specific Quality Standards and ensure a high level of customer care.
- Ensure effective communication with the Control Centre, by telephone or electronic means.
The Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed. We acknowledge that a workforce that reflects the communities that it serves provides better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.
We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application.
If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both.
We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.
Non-Emergency Patient Transport Services Person - Coventry employer: West Midlands Ambulance Service
Contact Detail:
West Midlands Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non-Emergency Patient Transport Services Person - Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in patient transport. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and transport. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for patient care during interviews. Share personal stories that highlight your commitment to helping others, as this will resonate well with the Trust's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there.
We think you need these skills to ace Non-Emergency Patient Transport Services Person - Coventry
Some tips for your application 🫡
Show Your Caring Side: When writing your application, make sure to highlight your caring nature and commitment to patient transport. Use examples from your past experiences that showcase how you've helped others, as this is key for us at the West Midlands Ambulance Service.
Be Clear and Concise: Keep your application straightforward and to the point. We want to see your qualifications and experiences without any fluff. Make sure to mention your GCSEs or willingness to pursue further qualifications, as this is essential for the role.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Non-Emergency Patient Transport Services role by mentioning specific duties and responsibilities from the job description. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly and is considered. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at West Midlands Ambulance Service
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Non-Emergency Patient Transport Services Person. Familiarise yourself with the key duties like patient care, manual handling, and driving responsibilities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Think about your previous experiences in customer care or public service environments. Prepare specific examples that demonstrate your ability to handle challenging situations, communicate effectively, and provide excellent service. This will highlight your suitability for the role and your commitment to patient care.
✨Emphasise Your Soft Skills
In this role, empathy and communication are crucial. Be ready to discuss how you’ve used these skills in past roles. Share stories that illustrate your caring nature and ability to work well with diverse groups of people, as this aligns with the Trust's commitment to inclusivity and community service.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how the Trust supports its staff. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.