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- Tasks: Mentor and support clinical staff to ensure excellent patient care and outcomes.
- Company: Join the West Midlands Ambulance Service, dedicated to saving lives and serving communities.
- Benefits: Enjoy flexible working options and a supportive, inclusive workplace culture.
- Why this job: Make a real difference in emergency care while developing your mentorship skills.
- Qualifications: Must be an HCPC Registered Paramedic with at least 12 months of experience.
- Other info: This role is open only to current WMAS employees; apply by 18 August 2025.
The predicted salary is between 32900 - 39700 £ per year.
Go back West Midlands Ambulance Service University NHS Foundation Trust
Clinical Team Mentor – Erdington HUB
The closing date is 18 August 2025
**INTERNAL VACANCY FOR CURRENT WMAS EMPLOYEES ONLY**
An exciting opportunity has become available for Clinical Team Mentors to join our well established team at Erdington HUB.
Applicants must be HCPC Registered Paramedics with a minimum of 12 months post qualification experience & must have completed their NQP consolidation & portfolio sign off (if applicable) – evidence of this will be required along with a WMAS / University based named mentor experience / qualification.
The Clinical Team Mentoris primarily responsible for ensuring anexcellent patient experience and clinical outcome is afforded to patients withinemergency operations. The post-holderwill develop the concept of Clinical Mentorship within their HUB to ensure thatall Operational Staff are supported through means of observation and evaluationand are astute to their clinical responsibility and therefore, patient outcome.Through means of application and imparting knowledge, keep operational staffabreast of changes to Clinical, Key Performance Indicators and Pathways.
**PLEASE NOTE** Applicants who are not fully NQP compliant at application will not be shortlisted.
Main duties of the job
West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.
Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.
We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.
The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.
About us
If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both
Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.
We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.
We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.
Job responsibilities
Maintain Professional Registration as a Paramedicand undertake continual professional development, to maintain skill levels andknowledge. Carry out procedures in accordance with JRCALC, Trust and NationalGuidance that is within the organisations permitted scope of practice
To recognise and report to the appropriateauthorities any concerns regarding Safeguarding Children and Vulnerable Adultsthrough a single point of access.
Adherence to the drug and medication legislationsuch as: Misuse of Drugs Act 1971 – 2001regulations, prescriptions Only Medication Act 1968,1997 Amendments Act 1992.
Adherence to the law governing the use anddocumentation of controlled drugs used and carried within the Trust.
Conduct dynamic risk assessments when responding toincidents for protection of yourself, your crewmate and members of the publicand to ensure scene safety, as physical or verbal abuse may be present onoccasions.
When required, and until relieved by an appropriateofficer, liaise with members of the other Emergency Services undertakes anincident management role as expected within the JESIP principles.
Knowledge of how to deal with situations involvingmultiple casualties including road traffic collisions and fires involvingtrapped or injured persons and be able to discuss the management of these caseswith students and staff members.
Exercise clinical judgement in implementingemergency care, treatment plans and where appropriate required utilisingAlternative Care Pathways.
When indicated exercise clinical judgment for theadministration of a range of drugs relevant to the patients needs andappropriate to the skill level of a WMAS Registered Paramedic. This willinclude the use of controlled drugs.
Communicate effectively with clinicians to be ableto challenge behaviour and address poor practice, escalating concerns to amanager when required
Accurately and factually complete all WMASdocumentation including confidential details as required by the organisation.On occasions individuals may be expected to give evidence to HM Coroner or a court.
Plan and undertake clinical supervision on a rangeof staff within the HUB providing mentorship and supervision on activities andsubjects set out by the trust each year.
Support clinicians maintain their clinicalcompetency through mentorship, providing accurate and structured feedback,escalating concerns to a manager. Managers may decide to implement an actionplan to improve an individuals competency within the workplace under therelevant policies and procedures, which mentors can use to report on andmeasure progress against.
Responsibility to coach and mentor new and existingclinical staff when they are adopting new or refreshing existing clinicalpractices or new ways of working.
Support where required, students in the completionof their portfolios or workbooks towards the relevant qualifications, providingassessments and documenting progress against the relevant learning outcomes orassessment areas.
Complete the necessary report following completionof a clinical supervision shift with a clinician.
Facilitate the review of cases as requested by localmanagement teams or the trusts Patient Safety department, to identify areas forimprovement or learning, or positive areas of achievement or practice. Thiswill be reported on the relevant trust template back to the organisation. Thiswill be inline with the Patient Safety Incident Response Framework.
Act as a point of contact for staff with clinicalqueries or advice and know when and where to seek advice from if furtherinformation is required.
Maintain a smart appearance at all times, inconjunction with the organisations uniform policy and any other relevantpolicy.
Adherence to the Code of Conduct, OperationalInstructions, Quality Procedures, Data Protection, Caldicott procedures and anyother verbal or written instructions promulgated by the organisation currentlyor in the future.
Clinical Team Mentors should behave as expectedwithin the organisations Code of Conduct and other policies, ensuring that theymaintain a professional relationship with colleagues and patients. Thisincludes adherence to the trusts Sexual Safety charter.
To participate in patient trials or audits whererequested by the organisation.
Maintain a professional portfolio with evidence ofongoing clinical and reflective practice. Undertake additional training todevelop and maintain your skills in order to support and advise staff.
Person Specification
Skills and Knowledge
- Good Interpersonal skills
- Good verbal and written communication skills
- Good time management
- Evidence of ongoing continual professional development
Qualifications
- HCPC Registered Paramedic (twelve months post qualification and must have completed NQP consolidation period & Portfolio sign off) or ECP Qualified
- WMAS/University based named mentor and or equivalent experience/qualification
- Confirm date of HCPC Registration
Experience
- Previous experience of mentoring operational staff
- Experience of writing reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
West Midlands Ambulance Service University NHS Foundation Trust
£38,682 to £46,580 a yearplus the relevant unsocial hours
#J-18808-Ljbffr
Clinical Team Mentor - Erdington HUB employer: West Midlands Ambulance Service
Contact Detail:
West Midlands Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Team Mentor - Erdington HUB
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Clinical Team Mentor at the Erdington HUB. Understanding the nuances of patient care and mentorship in emergency operations will help you articulate your relevant experiences during discussions.
✨Tip Number 2
Network with current employees at WMAS, especially those in similar roles. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for interviews or informal chats.
✨Tip Number 3
Stay updated on the latest clinical guidelines and key performance indicators relevant to the role. This knowledge will not only boost your confidence but also demonstrate your commitment to continuous professional development.
✨Tip Number 4
Prepare to discuss your mentoring experiences in detail. Think about specific examples where you've successfully supported colleagues or students, as this will showcase your ability to fulfil the mentorship aspect of the role effectively.
We think you need these skills to ace Clinical Team Mentor - Erdington HUB
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Clinical Team Mentor position. Familiarise yourself with the job description and person specification to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as an HCPC Registered Paramedic, particularly your mentoring experience and any relevant qualifications. Be specific about your post-qualification experience and how it aligns with the role.
Showcase Your Skills: Demonstrate your interpersonal, communication, and time management skills in your application. Provide examples of how you've used these skills in previous roles, especially in mentoring or clinical settings.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a clinical role.
How to prepare for a job interview at West Midlands Ambulance Service
✨Showcase Your Mentorship Experience
Since the role requires mentoring operational staff, be prepared to discuss your previous experiences in this area. Share specific examples of how you've supported colleagues, provided feedback, and helped them develop their skills.
✨Demonstrate Clinical Knowledge
Brush up on your clinical guidelines and protocols relevant to the role. Be ready to discuss how you apply these in practice, especially in emergency situations, as this will show your understanding of the responsibilities that come with being a Clinical Team Mentor.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to give examples of how you've communicated with both colleagues and patients, particularly in challenging situations. Highlight your ability to provide constructive feedback and escalate concerns when necessary.
✨Align with Trust Values
Familiarise yourself with the values and commitments of the West Midlands Ambulance Service. During the interview, express your alignment with their focus on inclusivity, diversity, and patient care, and share how you can contribute to these goals.