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- Tasks: Assist in creating unforgettable events at stunning venues while providing top-notch customer service.
- Company: Join an award-winning wildlife attraction in the heart of England.
- Benefits: Enjoy free park access, discounts, online health services, and free parking.
- Why this job: Be part of a passionate team making memorable experiences for guests and wildlife lovers.
- Qualifications: A positive attitude, teamwork skills, and flexibility for varied hours.
- Other info: Work in a unique environment surrounded by exotic animals and beautiful landscapes.
Venues Assistant
Hours: Up to 37.5, dependent upon the needs of the business
West Midlands Safari Park are currently recruiting for the position of Venues Assistant to work across our onsite venues, the prestigious Spring Grove House, impressive Treetops Pavilion and unique Cellarz.
This exciting role covers a wide range of tasks; including receiving guests, set up and breakdown of all events, table service, setting out table plans, dance floor assembly, cutlery, crockery, linen preparation and layout. As a Venues Assistant you will, at all times, help to ensure that our guests’ expectations are met or exceeded creating a memorable experience.
About you
The ideal candidate will have a \”can do\” attitude and will be willing to work well as part of a team, maintaining a professional attitude at all times to deliver an outstanding customer service.
You will need to be flexible in your approach to work outside of standard business hours, including weekends, evenings, late nights and bank holidays.
As well as benefiting from working with a unique and beautiful species, you’ll also receive a range of additional perks to employment including:
- WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.
- 35% Discount in our retail and catering outlets and off park special events.
- 24 Hour access to an online doctor and access to online prescriptions.
- Counselling access.
- Free onsite parking.
What we are
We are an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals.
Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.
In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs.
In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavillion and Cellarz, which play host to weddings, corporate events and social celebrations.
What we do
Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime.
Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.
Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences.
Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.
Application Closing Date – 9th October 2025
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Venues Assistant employer: West Midland Safari Park
Contact Detail:
West Midland Safari Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venues Assistant
✨Tip Number 1
Get to know the venue! Familiarise yourself with Spring Grove House, Treetops Pavilion, and Cellarz. When you walk in for an interview, being able to chat about the spaces and what makes them special will show your enthusiasm and help you stand out.
✨Tip Number 2
Show off your 'can do' attitude! During interviews or networking, share examples of how you've tackled challenges in previous roles. This will demonstrate that you're ready to jump in and help create those unforgettable experiences for guests.
✨Tip Number 3
Flexibility is key! Be open about your availability, especially for weekends and evenings. Highlighting your willingness to work outside standard hours can make you a more attractive candidate for the Venues Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at West Midlands Safari Park. Let’s make some amazing memories together!
We think you need these skills to ace Venues Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your 'can do' attitude and how you can contribute to our team. Don’t be afraid to share a bit about yourself and what makes you excited about working with us.
Tailor Your Application: Make sure to tailor your application to the Venues Assistant role. Highlight any relevant experience you have in customer service or event setup. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your experience stand out, and ensure there are no typos – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing venues!
How to prepare for a job interview at West Midland Safari Park
✨Know the Venues Inside Out
Familiarise yourself with Spring Grove House, Treetops Pavilion, and Cellarz. Understand their unique features and what makes each venue special. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Team Spirit
As a Venues Assistant, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your 'can do' attitude and flexibility, especially when it comes to working outside standard hours.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest interactions. Think of situations where you went above and beyond for a customer. Demonstrating your commitment to creating memorable experiences will resonate well with the interviewers.
✨Dress for Success
While the role may involve practical tasks, make sure to dress smartly for the interview. A professional appearance shows respect for the opportunity and reflects the high standards expected at the park.