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- Tasks: Assist in creating unforgettable events and experiences for guests at our stunning venues.
- Company: Join an award-winning wildlife attraction in the heart of England.
- Benefits: Enjoy free park access, discounts, online doctor services, and more perks.
- Why this job: Be part of a passionate team making memories with wildlife and events.
- Qualifications: A positive attitude and teamwork skills are essential.
- Other info: Flexible hours with opportunities for growth in a unique environment.
The predicted salary is between 11 - 16 £ per hour.
Hours: Up to 37.5, dependent upon the needs of the business
Work pattern: Including weekends, evenings, late nights & bank holidays
Duration: Permanent – Zero Hours Contract
West Midlands Safari Park are currently recruiting for the position of Venues Assistant to work across our onsite venues, the prestigious Spring Grove House, impressive Treetops Pavilion and unique Cellarz.
This exciting role covers a wide range of tasks; including receiving guests, set up and breakdown of all events, table service, setting out table plans, dance floor assembly, cutlery, crockery, linen preparation and layout. As a Venues Assistant you will, at all times, help to ensure that our guests' expectations are met or exceeded creating a memorable experience.
About you
The ideal candidate will have a "can do" attitude and will be willing to work well as part of a team, maintaining a professional attitude at all times to deliver an outstanding customer service. You will need to be flexible in your approach to work outside of standard business hours, including weekends, evenings, late nights and bank holidays.
Benefits
- WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.
- 35% Discount in our retail and catering outlets and off park special events.
- 24 Hour access to an online doctor and access to online prescriptions.
- Counselling access.
- Online retailer discount portal.
- Free onsite parking.
What we are
We are an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals.
Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.
In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a 'whisker' away from lions, tigers and cheetahs.
In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavilion and Cellarz, which play host to weddings, corporate events and social celebrations.
What we do
Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime. Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest. We create experiences unlike no other, attracting visitors from across the Midlands and beyond.
Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences. Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.
Safari Venues Assistant employer: West Midland Safari Park
Contact Detail:
West Midland Safari Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safari Venues Assistant
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Spring Grove House, Treetops Pavilion, and Cellarz. Understanding the layout and vibe of these spaces will help you feel more confident when you're on the job and interacting with guests.
✨Tip Number 2
Show off that 'can do' attitude! When you're at interviews or networking events, let your enthusiasm shine through. Employers love candidates who are flexible and ready to tackle any challenge, especially in a dynamic environment like a safari park.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios with friends or family where you handle different guest situations. This will prepare you for the real deal and show potential employers that you’re ready to create memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at West Midlands Safari Park. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Safari Venues Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the unique experiences we offer at West Midlands Safari Park.
Tailor Your Application: Make sure to tailor your application to the Venues Assistant role. Highlight any relevant experience you have in customer service or event setup, and connect it back to how you can contribute to creating memorable experiences for our guests.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and availability!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our beautiful park.
How to prepare for a job interview at West Midland Safari Park
✨Know the Venues Inside Out
Familiarise yourself with the Spring Grove House, Treetops Pavilion, and Cellarz. Understand their unique features and what makes each venue special. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a guest's needs. This is crucial for a Venues Assistant, as creating memorable experiences is key!
✨Flexibility is Key
Be ready to discuss your availability and willingness to work during weekends, evenings, and bank holidays. Highlight any previous experience in roles that required flexibility, as this will demonstrate your commitment to the job.
✨Emphasise Teamwork
Since this role involves working closely with others, be prepared to talk about your teamwork skills. Share specific instances where you collaborated effectively with colleagues to achieve a common goal, showcasing your 'can do' attitude.