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- Tasks: Lead interactive minibus tours, sharing animal insights and upselling experiences.
- Company: West Midlands Safari Park is a top-rated wildlife attraction in Worcestershire, England.
- Benefits: Enjoy free park access, discounts, online doctor services, and free parking.
- Why this job: Join a passionate team creating unforgettable wildlife experiences in a stunning setting.
- Qualifications: Must have a full UK Driving Licence (D1 category) and excellent communication skills.
- Other info: Flexible hours required, including weekends and bank holidays; DBS check needed.
Posted Monday 16 June 2025 at 00:00 | Expires Sunday 10 August 2025 at 23:59
Hours:Up to 37.5, dependent on the needs of the business
Work pattern: Including weekends, bank holidays and evenings
West Midlands Safari Park are currently recruiting for the position of Mini Bus Tour Guide.
As part of this exciting role you will provide an interactive minibus tour experience around our Safari Animal Reserves, sharing knowledge and insight of our zoological collection and other onsite attractions and experiences with our guests.
The role will also include up-selling items such as Animal Food, Guidebooks and our VIP Experiences, daily vehicle checks including physical inspection and any follow up of vital maintenance.
About you
The ideal candidate will need to be highly motivated, have a strong customer focus and possess excellent communication skills as the role is a predominantly guest facing position.
Applicants must hold a full UK Driving Licence which includes the category D1 and ideally you will have previous driving experience in a professional capacity.
You will need to be flexible in your approach to work outside of standard business hours, including weekends and bank holidays.
This post is subject to a Disclosure and Barring Service (DBS) check. This disclosure, together with other selected information, will need to be satisfactory to the Company for employment to commence.
As well as benefiting from workingin aunique and beautifulsetting, you’ll also receive a range of additional perks to employment including:
- WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.
- 35% Discount in our retail and catering outlets and off park special events.
- 24 Hour access to an online doctor and access to online prescriptions.
- Counselling access.
- Free onsite parking.
What we are
West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.
In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs.
In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavillion and Cellarz, which play host to weddings, corporate events and social celebrations.
What we do
Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime.
Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.
Our brand and our team members live by our core values. We’re passionateand work with a sense oftogetherness, always striving to beprogressive,withpreservationat the heart of everything we do, all while creatingunforgettableexperiences.
Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.
Application Closing Date – 10th August 2025
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Minibus Tour Guide employer: West Midland Safari Park
Contact Detail:
West Midland Safari Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Minibus Tour Guide
✨Tip Number 1
Familiarise yourself with the animals and attractions at West Midlands Safari Park. Knowing interesting facts and stories about the animals will help you engage guests during the tours, making your application stand out.
✨Tip Number 2
Practice your public speaking skills. Since this role involves interacting with guests, being confident and clear when communicating will be crucial. Consider joining a local speaking club or practising in front of friends.
✨Tip Number 3
Highlight any previous experience in customer service or tour guiding roles. If you've worked in similar environments, be ready to share specific examples of how you engaged with customers and enhanced their experience.
✨Tip Number 4
Be prepared for flexible working hours. Since the role requires working weekends and bank holidays, showing your willingness to adapt your schedule can demonstrate your commitment and reliability to potential employers.
We think you need these skills to ace Minibus Tour Guide
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in customer service or tour guiding. Emphasise your communication skills and any driving experience you have, particularly with a D1 licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wildlife and customer interaction. Mention specific experiences that demonstrate your ability to engage guests and share knowledge effectively.
Highlight Flexibility: Since the role requires working weekends and bank holidays, make sure to mention your availability and willingness to work outside standard hours in your application.
Prepare for the DBS Check: Be ready to provide information for the Disclosure and Barring Service check. This is a crucial part of the application process, so ensure you have all necessary documentation at hand.
How to prepare for a job interview at West Midland Safari Park
✨Show Your Passion for Wildlife
Make sure to express your enthusiasm for animals and conservation during the interview. Share any relevant experiences or knowledge about wildlife that can demonstrate your passion and suitability for the role.
✨Highlight Your Communication Skills
As a Minibus Tour Guide, you'll be interacting with guests regularly. Prepare examples of how you've effectively communicated in previous roles, especially in customer-facing situations, to showcase your ability to engage and inform.
✨Demonstrate Flexibility
Since the role requires working weekends and bank holidays, be ready to discuss your availability and willingness to adapt to varying work patterns. This shows your commitment to the job and understanding of the business needs.
✨Prepare for Practical Questions
Expect questions related to driving and vehicle maintenance, as these are crucial aspects of the role. Brush up on your knowledge of vehicle checks and safety protocols to show you're prepared for the responsibilities involved.