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- Tasks: Manage events and conferences, ensuring exceptional guest experiences.
- Company: Join Drayton Manor Resorts, a leading UK theme park with exciting attractions.
- Benefits: Enjoy free park admission, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team aiming for excellence in hospitality and guest service.
- Qualifications: Experience in events management, strong communication, and leadership skills required.
- Other info: 40-hour week with flexible days; perfect for students seeking hands-on experience.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
We are Drayton Manor Resorts!
With ambitious plans to be the number one theme park in the UK for families, recruiting the best talent to work with us in promoting our successes and core values to our customers and our employees. Our resort is home to a 15-acre zoo, 4-star hotel with 150 bedrooms to include Viking and Thomas Land themed rooms, conference facilities, restaurants, Europe\’s only Thomas Land, 50 rides and growing! We want to hire and retain exceptional employees who can be part of our projected and future growth!
What do we want?
An exceptional Conference and Events Assistant Manager to join our team at our hotel overseeing three conference rooms that play host to private functions, business meeting and many weddings throughout the year! Supporting your Duty Manager, you will manage all aspects of operational and administrative hospitality overseeing the day to day running of this busy and successful department. You\’ll be hands on, will have a passion for guest service always going above and beyond to be sure your guests have the best possible experience at Drayton Manor.
Your responsibilities as a Conference and Events Assistant Manager will include, but not limited to:
- Managing all aspects of hospitality operationally and administratively to include overseeing three function rooms, four boardrooms, and four bars
- Recruitment, training, and development of your team
- Promoting the right culture for your team and guests
- Upkeep of health and safety promoting good practice
- Managing budgets and enhancing systems to measure effectiveness
- Contributing to the overall strategic plan of the hotel
What\’s in it for you?
As a Conference and Events Manager, you\’ll be joining Drayton Manor Resorts at an exciting time, we are embarking on a journey to be the best, we want you to be part of it and our benefits fantastic!
- 40-hour working week, 5 days out of 7
- Free admission for you and 3 guests into Drayton Manor and our sister site West Midlands Safari Park
- 25% off all items in park retail outlets, 10% Thomas shops
- 50% Food and Drink in the hotel (must be purchased together)
- Discounted hotel rates (subject to availability)
- Employee Assistant programme
- Free onsite parking (costs guests £6.00 per day)
- Subsidised canteen
Key Skills and attributes as a Conference and Events Assistant Manager:
- You will have worked in conference and events
- Have excellent IT and administrative skills
- You will be approachable, able to lead and motivate your team
- Able to meet deadline remaining calm under pressure
- Strong and confident communicator
This is a fantastic opportunity and an exciting time to be joining Drayton Manor Resorts as we embark on the next chapter of our journey. If you\’re an experienced Conference and Events Assistant Manager don\’t delay submit your application today and we will be in touch!
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Conference & Events Assistant Manager employer: West Midland Safari Park Ltd
Contact Detail:
West Midland Safari Park Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Assistant Manager
✨Tip Number 1
Familiarise yourself with Drayton Manor Resorts and its offerings. Understanding the unique aspects of our theme park, such as the various attractions and facilities, will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Network with professionals in the events and hospitality industry. Attend local events or join relevant online groups to connect with others who may have insights or connections that could help you land this role at Drayton Manor.
✨Tip Number 3
Prepare to discuss your previous experience in managing events and teams. Be ready to share specific examples of how you've successfully handled challenges in a fast-paced environment, as this will showcase your suitability for the role.
✨Tip Number 4
Highlight your passion for guest service in conversations. Since the role emphasises going above and beyond for guests, sharing personal anecdotes about how you've enhanced customer experiences can set you apart from other candidates.
We think you need these skills to ace Conference & Events Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and events management. Emphasise your skills in hospitality, team leadership, and budget management, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to manage operational and administrative tasks. Mention specific examples from your past roles that demonstrate your suitability for the position.
Highlight Key Skills: In your application, clearly outline your IT and administrative skills, as well as your ability to lead and motivate a team. Use bullet points for clarity and impact.
Show Enthusiasm for the Company: Express your excitement about joining Drayton Manor Resorts and contributing to their vision of becoming the number one theme park in the UK. This will show your alignment with their goals and values.
How to prepare for a job interview at West Midland Safari Park Ltd
✨Show Your Passion for Guest Service
As a Conference and Events Assistant Manager, your role revolves around ensuring guests have the best experience. Be prepared to share examples of how you've gone above and beyond in previous roles to enhance guest satisfaction.
✨Demonstrate Leadership Skills
You'll be managing a team, so it's crucial to showcase your leadership abilities. Discuss your experience in training and developing staff, and how you promote a positive culture within your team.
✨Highlight Your Organisational Skills
With multiple function rooms and events to oversee, strong organisational skills are essential. Prepare to talk about how you manage your time and prioritise tasks, especially under pressure.
✨Familiarise Yourself with Health and Safety Practices
Health and safety is a key aspect of hospitality management. Brush up on relevant regulations and be ready to discuss how you've implemented good practices in past roles to ensure a safe environment for guests and staff.