At a Glance
- Tasks: Provide high-level technical support and supervise colleagues in a dynamic ICT environment.
- Company: Join West Mercia Police, a vital organisation serving the community.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Opportunity to work with cutting-edge technology and contribute to cyber security.
- Why this job: Make a difference in public service while enhancing your technical skills.
- Qualifications: Experience in Windows Server, SQL Server, VMware, and M365 required.
The predicted salary is between 40000 - 45000 £ per year.
West Mercia Police in Hindlip is seeking a Specialist Technical Support Level 3 (Critical Saab Support) to join the ICT Service, delivering high‑level technical support and contributing to an efficient customer service across the division.
The role includes:
- Supervision of colleagues
- Application support
- Handling Windows Server, SQL Server, VMware and M365
- Exposure to cyber security
- Incident/change management
- Saab SAFE experiences
Senior Technical Support Engineer – Critical Saab & IT Ops employer: West Mercia Police
West Mercia Police is an excellent employer, offering a unique opportunity for a Business Intelligence Developer to make a meaningful impact on community safety through innovative data insights. With a supportive hybrid work culture, generous benefits including 28 days of annual leave, and a strong commitment to diversity and inclusivity, employees are empowered to grow professionally while contributing to the greater good.
We think you need these skills to ace Senior Technical Support Engineer – Critical Saab & IT Ops
Technical Support
Windows Server
SQL Server
VMware
M365
Cyber Security
Incident Management
