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- Tasks: Keep forklifts running smoothly with servicing and repairs while building strong client relationships.
- Company: Join West Mercia, a dynamic team focused on customer service and innovation.
- Benefits: Competitive salary, overtime options, company van, laptop, mobile, and expenses covered.
- Why this job: Make a real difference by ensuring clients' equipment is always operational and efficient.
- Qualifications: Mechanical experience, strong diagnostic skills, and a full driving licence required.
- Other info: Enjoy a flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 32884 - 37606 £ per year.
West Mercia has an exciting opportunity available for a Field Service Engineer to join their team. Working on a full-time, permanent basis the successful candidate will earn a competitive salary dependent on experience + optional overtime + benefits.
As our Forklift Service Engineer you will act as a key member of the team by keeping our clients forklifts in smooth working order. The successful candidate for the role of Field Service Engineer will have the following duties and responsibilities:
- Servicing and preventative maintenance of customer forklift truck equipment ensuring unscheduled repairs are minimized
- Attend breakdowns and perform mechanical, hydraulic and electrical fault diagnosis carrying out subsequent repairs in a time and cost-effective manner
- Provide the customer and company with clear information regarding equipment, service, repairs and recommendations as appropriate
- Develop and maintain client relationships ensuring the highest levels of customer service is achieved
- Completion of documentation to company standards
- Adhering to Health & Safety requirements at all times
Skills, Experience and Qualifications needed as our Field Forklift Service Engineer:
- In-depth mechanical experience including strong diagnosis and repair skills
- Excellent servicing and fault-finding skills
- A FLT Engineering, or Plant Engineering background
- Experience of hydraulics and electrical equipment an advantage, specific training will be provided as required
- A full driving license
- Strong communication skills, written and verbal
- A professional and confident personality with the ability to liaise with people from all walks of life
- The ability to plan and prioritize workload
- A flexible and helpful attitude to work
- Excellent organization and customer service skills
- Ability to work with others as well as on your own initiative
If you feel you're the right candidate for the role of Field Service Engineer, then please apply now!
Company Van, fuel card, company laptop, company mobile & expenses are provided. Salary between £32,884 to £37,606 depending on experience. Plus Door to Door and overtime.
Head Office: 23 Hainge Road, Oldbury, West Midlands. B69 2NR
Field Service Engineer in Oldbury employer: West Mercia Fork Trucks
Contact Detail:
West Mercia Fork Trucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, bring along examples of your work or even a portfolio. This is your time to shine and demonstrate your mechanical and diagnostic expertise in action.
✨Tip Number 3
Prepare for interviews by practising common questions related to servicing and fault diagnosis. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer in Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical experience and fault-finding skills. We want to see how your background aligns with the Field Service Engineer role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can benefit our team. Keep it friendly and professional – we love a good personality!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Be clear and concise in your writing, and don’t forget to mention any experience you have in building client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at West Mercia Fork Trucks
✨Know Your Stuff
Make sure you brush up on your mechanical, hydraulic, and electrical knowledge. Be ready to discuss specific experiences where you've diagnosed and repaired equipment. This will show that you’re not just familiar with the theory but have practical skills too.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with clients regularly. Prepare examples of how you've built relationships and provided excellent customer service in the past. This will demonstrate your ability to communicate effectively and maintain client satisfaction.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a breakdown or prioritising multiple tasks. Think through your approach to these scenarios beforehand so you can respond confidently and show your problem-solving skills.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.