Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations at our leisure centre, ensuring smooth and safe service delivery.
- Company: Join Xcite Whitburn, a community-focused venue promoting healthy lifestyles.
- Benefits: Enjoy free membership, up to 38 days annual leave, and a generous pension scheme.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: 1-2 years supervisory experience and a passion for customer service.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
The predicted salary is between 28776 - 28776 £ per year.
36 hours per week, working to the rota shown below. Due to the nature of the Duty Manager position, a level of flexibility is required for shifts and availability.
Week 1 hrs
- Monday 14.15-22.00 (7.75)
- Tuesday 14.15-22.00 (7.75)
- Wednesday OFF
- Thursday 14.15-22.00 (7.75)
- Friday 14.15-22.00 (7.75)
- Saturday OFF
- Sunday OFF
Week 2 hrs
- Monday 6.15-14.15 (8)
- Tuesday 6.15-14.15 (8)
- Wednesday 9.00-16.00 (7)
- Thursday 6.15-14.15 (8)
- Friday OFF
- Saturday 8.30-16.00 (7.5)
- Sunday 8.30-16.00 (7.5)
What We Offer:
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- Up to 38 days annual leave
- Discount store vouchers & online retailers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- £28,776.00 per annum (pay award pending 1/4/26)
About Us:
At Xcite we are committed to promoting a healthy, active lifestyle within our community where everyone can live a healthier, happier, longer life. Conveniently located in the heart of the town and community, Xcite Whitburn offers a wide range of activities for the whole family to enjoy. The venue features a newly refurbished gym, equipped with the latest Technogym equipment to support every type of workout. Members can take part in an extensive programme of instructor-led group fitness classes in our dedicated studio, alongside a full timetable of virtual Les Mills classes streamed on the big screen for added flexibility and choice. Our modern 25-metre swimming pool is complemented by a relaxing sauna, steam room and viewing gallery. There is also a separate teaching pool, providing the ideal setting for our youngest Learn to Swim participants to build confidence and develop essential water skills. Above all, we are committed to creating a welcoming, inclusive environment where every member and visitor feels supported and valued.
Your Role:
As Duty Manager, you’ll be at the heart of our daily operations, with a particular focus on all things leisure centre. That includes managing the facility, programming, and staff - ensuring everything runs smoothly, safely, and to the highest standards. This role requires strong leadership and leisure management skills, alongside hands-on experience.
Your key responsibilities will include:
- Leading and supporting the team, ensuring excellent service delivery and safety
- Supporting the wider facility and deputising for the Area Manager when needed
- Ensuring a safe, inclusive, and welcoming environment for all our visitors
Essential qualifications and experience:
- 1-2 years supervisory experience
- A passion for providing outstanding customer service and team leadership
- Successful study to HNC level or equivalent level in work experience
- Excellent written and verbal communication skills
- Good administrative skills with the ability to write reports & letters
- First Aid at Work
- Experience in budget management, health and safety audits, and programme planning
- Familiarity with leisure management systems
If you are passionate about leisure, committed to high standards, and ready to take the lead in a dynamic environment, we would love to hear from you! Interviews will provisionally be held on 17th March 2026.
Duty Manager at Xcite Whitburn employer: West Lothian Leisure
Contact Detail:
West Lothian Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager at Xcite Whitburn
✨Tip Number 1
Get to know the company! Before your interview, check out Xcite's website and social media. Familiarise yourself with their values and services so you can show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and passion for leisure management.
✨Tip Number 3
Show your leadership skills! Be ready to share examples of how you've successfully led a team or managed a project. Highlighting your hands-on experience will make you stand out as a strong candidate for the Duty Manager role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager at Xcite Whitburn
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about promoting a healthy, active lifestyle.
Tailor Your Experience: Make sure to highlight your relevant experience in your application. We’re looking for strong leadership and customer service skills, so share specific examples of how you've excelled in these areas in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This helps us see why you’d be a great fit for the Duty Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at West Lothian Leisure
✨Know Your Stuff
Make sure you’re familiar with Xcite Whitburn and its offerings. Understand the facilities, classes, and community initiatives. This will show your genuine interest in the role and help you answer questions about how you can contribute to their mission.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need strong leadership abilities. Prepare examples from your past experiences where you successfully led a team or managed a project. Highlight how you ensured excellent service delivery and maintained safety standards.
✨Flexibility is Key
Given the nature of the role, be ready to discuss your availability and flexibility regarding shifts. Show that you understand the importance of adapting to the needs of the facility and are willing to step up when required.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, future projects, or how success is measured in the role. It shows you’re engaged and thinking ahead about your potential contribution.