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- Tasks: Supervise daily operations and ensure top-notch service at Bathgate Academy.
- Company: Join Xcite, a community-focused organisation dedicated to improving wellbeing through leisure activities.
- Benefits: Enjoy free gym membership, up to 38 days leave, and a generous pension scheme.
- Why this job: Step into a rewarding supervisory role in the vibrant leisure sector.
- Qualifications: Experience in leadership roles and a passion for fitness are preferred.
- Other info: Flexible shifts with opportunities for professional development and training.
The predicted salary is between 13 - 16 £ per hour.
Duty Supervisor at Bathgate Academy – 26 hours per week. Working Thursday–Saturday as outlined below.
Location: Bathgate Academy. Contract: Part-time.
Benefits
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- Up to 34 days annual leave (increasing to 38 after 5 years' service) pro-rata for part-time employees
- Discount store vouchers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- Ongoing CPD training
- Uniform provided
- £13.17 per hour
Job Description
Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian.
We’re looking for an enthusiastic and motivated part-time Duty Supervisor to join our Schools Team. You’ll work across our venues, playing a key role in ensuring everything runs smoothly and consistently for our customers and staff. This is a fantastic opportunity for someone ready to take the next step into a supervisory role within the leisure sector, or for an experienced supervisor or manager looking to bring their skills into the leisure industry.
Role Overview
As part of our new school operations at Bathgate Academy, we are seeking to recruit a part-time Duty Supervisor to play a key role in the day-to-day running of the venue.
Key Responsibilities
- Supervise and manage the team, ensuring high standards of service and customer care.
- Oversee the day-to-day operations of the facility, including poolside supervision, fitness areas, and activity spaces.
- Ensure adherence to health and safety regulations, carrying out regular risk assessments and ensuring the facility is fully compliant.
- Handle customer queries, complaints, and requests in a professional and timely manner.
- Assist with staff training and development, ensuring all staff members are equipped with the knowledge and skills required.
- Monitor facility maintenance, ensuring equipment and areas are clean, safe, and well-maintained.
- Support in the preparation and execution of events and activities held at the leisure centre.
- Ensure a high level of customer satisfaction by promoting a positive and friendly atmosphere.
Key Requirements
- Previous experience in a supervisory or leadership role within a leisure centre or similar environment is desirable.
- Strong understanding of health and safety protocols in a public facility.
- Excellent communication and customer service skills.
- Ability to manage and motivate a team, ensuring efficient operations.
- First Aid qualification preferred, but full training can be provided.
- Flexibility to work shifts, including evenings, weekends, and holidays as required.
- A passion for fitness, sport, and recreation is desirable.
Duty Supervisor at Bathgate Academy 26 hours employer: West Lothian Leisure
Contact Detail:
West Lothian Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Supervisor at Bathgate Academy 26 hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bathgate Academy and Xcite. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Duty Supervisor. Highlight your leadership skills and customer service experience to really shine.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Duty Supervisor position.
We think you need these skills to ace Duty Supervisor at Bathgate Academy 26 hours
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Supervisor role. Highlight any relevant experience in supervisory positions, especially in leisure centres, and show us how your skills align with our values at Xcite.
Show Your Passion: We love seeing candidates who are genuinely passionate about fitness and recreation. In your application, share your enthusiasm for the leisure industry and how you can contribute to creating a positive atmosphere for our customers.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at West Lothian Leisure
✨Know the Venue Inside Out
Before your interview, take some time to research Bathgate Academy and its facilities. Familiarise yourself with their services, such as the gyms, swimming pools, and fitness classes. This will show your genuine interest in the role and help you answer questions more confidently.
✨Highlight Your Leadership Skills
As a Duty Supervisor, you'll need to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you motivate others and ensure high standards of service.
✨Understand Health and Safety Protocols
Since health and safety is crucial in a leisure environment, brush up on relevant regulations and protocols. Be prepared to discuss how you would ensure compliance and handle any potential risks. This knowledge will demonstrate your readiness for the responsibilities of the role.
✨Show Your Passion for Fitness and Community
Express your enthusiasm for fitness, sport, and community engagement during the interview. Share any personal experiences or initiatives you've been involved in that align with Xcite's mission. This will help you connect with the interviewers and show that you're a great fit for their team.
