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- Tasks: Provide clerical support across Social Policy teams in West Lothian.
- Company: Join a diverse workforce at West Lothian Civic Centre.
- Benefits: Permanent position with 36 hours per week and competitive pay.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: IT proficiency, strong customer service, and teamwork abilities.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
36 hours per week, 52.14 weeks per year, Permanent
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.
Scope: Reporting to a Team Supervisor and working as part of the wider Social Policy Finance and Administrative Support Team, the post holder will provide a range of clerical activities to teams across Social Policy. The post holder will have an agreed location as a base but may be required to provide cover and work in any Social Policy locations across West Lothian to meet planned or unplanned demands as when the need arises.
The skills and experience you must have are:
- Confident in the use of IT systems
- Excellent customer service and interpersonal skills with an ability to communicate effectively with service users, colleagues and managers at all levels
- Ability to work flexibly to meet deadlines
- Ability to work on own initiative and as part of a team
- Good written skills, with attention to accuracy and detail
- Ability to respond appropriately to customer needs
Clerical Assistant, West Lothian Civic Centre, 501.03 - WEL10046 in Livingston employer: West Lothian Council
Contact Detail:
West Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant, West Lothian Civic Centre, 501.03 - WEL10046 in Livingston
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at the West Lothian Civic Centre. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially your IT and customer service skills. We want you to shine!
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different roles within Social Policy. Highlight any past experiences where you’ve successfully juggled multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Clerical Assistant, West Lothian Civic Centre, 501.03 - WEL10046 in Livingston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your IT Skills: Since the role requires confident use of IT systems, be sure to mention any specific software or tools you’re familiar with. We love tech-savvy candidates, so let us know how you’ve used these skills in previous roles!
Highlight Your Customer Service Experience: Excellent customer service is key for this position. Share examples of how you've effectively communicated with service users or colleagues in the past. We want to see your interpersonal skills shine through!
Proofread Your Application: Attention to detail is crucial, so take the time to proofread your application before submitting it. We appreciate clear and accurate writing, and it shows us that you care about the quality of your work. Remember, apply through our website for the best chance!
How to prepare for a job interview at West Lothian Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the clerical activities you'll be involved in and how they fit into the wider Social Policy team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since the job requires confidence in using IT systems, be prepared to discuss your experience with relevant software. Bring examples of how you've used technology to improve efficiency or solve problems in previous roles. This will demonstrate your capability and readiness for the position.
✨Practice Your Customer Service Approach
Given the emphasis on excellent customer service, think of specific instances where you've successfully handled customer interactions. Prepare to share these stories during the interview, highlighting your interpersonal skills and ability to respond to diverse needs effectively.
✨Flexibility is Key
The role requires flexibility in working across various locations and adapting to changing demands. Be ready to discuss how you've managed similar situations in the past. This will show that you can handle the dynamic nature of the job and are willing to go the extra mile when needed.