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- Tasks: Provide clerical support across Social Policy teams and ensure smooth operations.
- Company: Join a diverse workforce that values inclusivity and representation.
- Benefits: Permanent position with job security and opportunities for growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong IT skills, excellent customer service, and teamwork abilities.
- Other info: Flexible working environment with a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
36 hours per week, 52.14 weeks per year, Permanent
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.
Scope: Reporting to a Team Supervisor and working as part of the wider Social Policy Finance and Administrative Support Team, the post holder will provide a range of clerical activities to teams across Social Policy. The post holder will have an agreed location as a base but may be required to provide cover and work in any Social Policy locations across West Lothian to meet planned or unplanned demands as when the need arises.
The skills and experience you must have are:
- Confident in the use of IT systems
- Excellent customer service and interpersonal skills with an ability to communicate effectively with service users, colleagues and managers at all levels
- Ability to work flexibly to meet deadlines
- Ability to work on own initiative and as part of a team
- Good written skills, with attention to accuracy and detail
- Ability to respond appropriately to customer needs
Clerical Assistant, Torridon House, 501.02 - WEL10045 in Livingston employer: West Lothian Council
Contact Detail:
West Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant, Torridon House, 501.02 - WEL10045 in Livingston
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in clerical roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to clerical tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with various systems and software during interviews. We all know that being tech-savvy is a big plus in clerical positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clerical Assistant, Torridon House, 501.02 - WEL10045 in Livingston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your IT Skills: Since being confident in IT systems is key for this role, mention any specific software or tools you’re familiar with. We love tech-savvy candidates, so let us know how you’ve used these skills in previous roles!
Highlight Your Customer Service Experience: This position requires excellent customer service skills, so share examples of how you've effectively communicated with service users or colleagues. We appreciate candidates who can demonstrate their ability to respond to customer needs!
Proofread Your Application: Attention to detail is crucial, so make sure to proofread your application before submitting it. We want to see that you care about accuracy, so take the time to check for any typos or errors!
How to prepare for a job interview at West Lothian Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description for the Clerical Assistant position. Familiarise yourself with the key responsibilities and required skills, especially around IT systems and customer service. This will help you tailor your answers to show how you fit the role.
✨Show Off Your Communication Skills
Since this role involves interacting with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in past roles, whether it was resolving a customer issue or collaborating with colleagues. This will demonstrate your interpersonal skills.
✨Flexibility is Key
The job requires flexibility in working across different locations and adapting to changing demands. Be ready to discuss times when you've successfully adapted to new situations or taken on additional responsibilities. Highlighting your ability to work on your own initiative will also impress the interviewers.
✨Attention to Detail Matters
As a Clerical Assistant, accuracy is crucial. Bring examples of how you've ensured attention to detail in your previous work, whether it was through meticulous data entry or proofreading documents. This will show that you take pride in your work and understand the importance of precision.
