At a Glance
- Tasks: Deliver and install health equipment, providing support to service users and professionals.
- Company: West Lothian Council, committed to a diverse and inclusive workforce.
- Benefits: Permanent position with competitive hours and the chance to make a real difference.
- Other info: Opportunity to work with vulnerable groups and contribute to meaningful change.
- Why this job: Join a team that empowers individuals and supports community health.
- Qualifications: Excellent customer service skills, driving license, and ability to work flexibly.
The predicted salary is between 30000 - 40000 £ per year.
36 hours per week, 52.14 weeks per year, Permanent.
West Lothian Council reserve the right to close this post early depending on applicant response levels.
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.
To contribute to the independence of service users in their homes by delivering, assembling and installing a range of health and occupational therapy equipment in the Community.
Provide technical advice and support to service users and professional staff.
Participate in all stores related activities including the repair, refurbishment, P.A.T’s, Loler checks and inspections of equipment.
Reporting to Community Equipment Store manager and working with various health professionals, contractors, stores clerical team and Service users.
Essential:
- Excellent customer service and interpersonal skills with an ability to communicate effectively with service users, colleagues and managers at all levels.
- Driving license.
- Moving and handling skills to enable items of equipment to be installed to the required standards.
- Basic IT knowledge.
- Excellent attention to accuracy and detail.
- Good knowledge of planning delivery routes and multi-drop deliveries.
- Ability to work flexibly to meet competing and unforeseen demands and to tight deadlines.
- Display initiative and an ability to take ownership to solve problems.
- Experience of working with vulnerable client groups.
This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council.
Driver Storeperson, St John's Hospital, 505.16 - WEL10440 employer: West Lothian Council
West Lothian Council is an excellent employer that prioritises the well-being and development of its staff, offering a supportive work culture that values diversity and inclusion. As a Driver Storeperson at St John's Hospital, you will have the opportunity to make a meaningful impact in the community by assisting service users with essential health equipment, while also benefiting from ongoing training and professional growth. The council's commitment to employee welfare, coupled with its focus on delivering high-quality services, makes it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Storeperson, St John's Hospital, 505.16 - WEL10440
✨Tip Number 1
Get to know the company! Research St John's Hospital and West Lothian Council. Understanding their values and mission can help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and working with vulnerable groups. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Driver Storeperson, St John's Hospital, 505.16 - WEL10440
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent customer service and interpersonal skills in your application. We want to see how you can communicate effectively with service users and colleagues, so don’t hold back!
Be Detail-Oriented:Attention to detail is key for this role. When filling out your application, double-check for accuracy and make sure you mention any relevant experience with moving and handling equipment.
Flexibility is Key:We know that things can change quickly, so let us know about your ability to work flexibly. Share examples of how you've managed competing demands or tight deadlines in the past.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on board with our team!
How to prepare for a job interview at West Lothian Council
✨Know Your Stuff
Make sure you understand the role of a Driver Storeperson inside out. Familiarise yourself with the types of health and occupational therapy equipment you'll be handling, as well as the importance of delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your driving experience and any relevant moving and handling skills during the interview. Be ready to discuss how you've successfully managed deliveries in the past, especially in challenging situations. This will demonstrate your ability to work flexibly and meet tight deadlines.
✨Communicate Effectively
Since this role involves interacting with service users and various professionals, practice your communication skills. Think of examples where you've effectively communicated with different groups, especially vulnerable clients. This will show that you can build rapport and provide the necessary support.
✨Prepare for the PVG Discussion
As this position involves regulated work with vulnerable groups, be prepared to discuss your understanding of the Protection of Vulnerable Groups (PVG) Scheme. Familiarise yourself with its requirements and be ready to explain why safeguarding is important in this role. This shows your commitment to the safety and well-being of service users.
