Clerical Assistant, Whitehill Service Centre, 495.58 - INTERNAL APPLICANTS ONLY - WEL09488

Clerical Assistant, Whitehill Service Centre, 495.58 - INTERNAL APPLICANTS ONLY - WEL09488

Full-Time 24000 - 36000 € / year (est.) No home office possible
West Lothian Council

At a Glance

  • Tasks: Provide essential admin support to various operational teams, ensuring smooth operations.
  • Company: Join a diverse team at Whitehill Service Centre, committed to reflecting Scotland's communities.
  • Benefits: Enjoy a fixed-term role with 36 hours per week and opportunities for personal growth.
  • Other info: This role is open only to internal applicants for a fixed term of 18 months.
  • Why this job: Be part of a supportive environment that values diversity and excellent customer service.
  • Qualifications: Must have strong admin skills, excellent communication, and be proficient in MS Office.

The predicted salary is between 24000 - 36000 € per year.

Job advert 36 hours per week, 52.14 weeks per year, fixed term for 18 months We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds To provide admin support functions for all Operational Services business units from a centralised admin support team. Working within a centralised team of Clerical assistants delivering a high quality support and Customer service at WHSC. the skills and knowledge you must have:- Experience of delivering a diverse, high quality administrative support function in a busy environment Excellent communications skills Excellent Customer Service skills Ability to work well in a pressurise environment Highly IT literate and have sound knowledge of MS Office suite of products41bf1e1f-b16b-4260-a40a-17c77a06fd15

Clerical Assistant, Whitehill Service Centre, 495.58 - INTERNAL APPLICANTS ONLY - WEL09488 employer: West Lothian Council

At Whitehill Service Centre, we pride ourselves on fostering an inclusive and supportive work environment that values diversity and encourages personal growth. As a Clerical Assistant, you will be part of a dedicated team that prioritises high-quality customer service and administrative excellence, all while benefiting from professional development opportunities and a commitment to employee well-being. Join us in making a meaningful impact within the community of Scotland, where your contributions are valued and recognised.

West Lothian Council

Contact Detail:

West Lothian Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Clerical Assistant, Whitehill Service Centre, 495.58 - INTERNAL APPLICANTS ONLY - WEL09488

Tip Number 1

Familiarise yourself with the specific administrative tasks that are common in a busy environment like the Whitehill Service Centre. Understanding the day-to-day operations will help you demonstrate your knowledge during any interviews.

Tip Number 2

Brush up on your customer service skills, as this role requires excellent communication and support abilities. Consider role-playing scenarios with friends or family to practice handling various customer interactions.

Tip Number 3

Make sure you're comfortable using the MS Office suite, especially Excel and Word, as these tools are essential for clerical work. You might want to take an online course or watch tutorials to enhance your skills.

Tip Number 4

Network with current or former employees of the Whitehill Service Centre if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application and potential interview.

We think you need these skills to ace Clerical Assistant, Whitehill Service Centre, 495.58 - INTERNAL APPLICANTS ONLY - WEL09488

Administrative Support
Customer Service Skills
Excellent Communication Skills
IT Literacy
MS Office Suite Proficiency
Ability to Work Under Pressure
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in delivering high-quality administrative support. Use specific examples that demonstrate your communication skills and customer service abilities, as these are crucial for the role.

Craft a Strong Cover Letter:Write a cover letter that addresses the key skills mentioned in the job description. Explain how your background aligns with the requirements and express your enthusiasm for working within a diverse team at Whitehill Service Centre.

Highlight IT Proficiency:Since the role requires a high level of IT literacy, ensure you mention your proficiency with the MS Office suite. Provide examples of how you've used these tools effectively in previous roles.

Showcase Adaptability:In your application, emphasise your ability to work well under pressure. Share instances where you've successfully managed multiple tasks or adapted to changing priorities in a busy environment.

How to prepare for a job interview at West Lothian Council

Showcase Your Admin Experience

Be prepared to discuss your previous experience in delivering high-quality administrative support. Highlight specific examples where you successfully managed tasks in a busy environment, as this will demonstrate your ability to handle the demands of the role.

Demonstrate Communication Skills

Since excellent communication skills are crucial for this position, practice articulating your thoughts clearly. Consider preparing examples of how you've effectively communicated with colleagues or customers in past roles.

Emphasise Customer Service Excellence

Prepare to share instances where you provided outstanding customer service. This could include resolving issues or going above and beyond to assist clients, showcasing your commitment to delivering a high-quality service.

Familiarise Yourself with MS Office

As being highly IT literate is essential, ensure you're comfortable discussing your proficiency with the MS Office suite. You might even want to mention specific tools or features you've used that relate to the tasks you'll be performing.