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- Tasks: Provide clerical support across Social Policy teams in a dynamic environment.
- Company: West Lothian Civic Centre, committed to diversity and inclusion.
- Benefits: Permanent position with 36 hours per week and competitive pay.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Strong IT skills, excellent customer service, and attention to detail.
- Other info: Flexible working opportunities and a chance to grow your career.
The predicted salary is between 24000 - 36000 £ per year.
36 hours per week, 52.14 weeks per year, Permanent
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.
Scope: Reporting to a Team Supervisor and working as part of the wider Social Policy Finance and Administrative Support Team, the post holder will provide a range of clerical activities to teams across Social Policy. The post holder will have an agreed location as a base but may be required to provide cover and work in any Social Policy locations across West Lothian to meet planned or unplanned demands as when the need arises.
The skills and experience you must have are:
- Confident in the use of IT systems
- Excellent customer service and interpersonal skills with an ability to communicate effectively with service users, colleagues and managers at all levels
- Ability to work flexibly to meet deadlines
- Ability to work on own initiative and as part of a team
- Good written skills, with attention to accuracy and detail
- Ability to respond appropriately to customer needs
Clerical Assistant, West Lothian Civic Centre, 501.03 - WEL10046 employer: West Lothian Council
Contact Detail:
West Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant, West Lothian Civic Centre, 501.03 - WEL10046
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at the West Lothian Civic Centre. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially your IT and customer service skills. We want you to shine!
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different roles within the Social Policy team. Highlight any past experiences where you’ve had to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Clerical Assistant, West Lothian Civic Centre, 501.03 - WEL10046
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your IT skills and customer service experience in your application. We want to see how you can communicate effectively and work flexibly, so don’t hold back on sharing examples!
Be Detail-Oriented: Since attention to detail is key for this role, double-check your application for any typos or errors. We appreciate accuracy, so take the time to polish your written skills before hitting send.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the specific requirements of the Clerical Assistant role. We love seeing how you connect your experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at West Lothian Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description for the Clerical Assistant position. Familiarise yourself with the key responsibilities and required skills, especially around IT systems and customer service. This will help you tailor your answers to show how you fit the role.
✨Showcase Your Communication Skills
Since this role involves interacting with various stakeholders, be prepared to demonstrate your excellent communication skills. Think of examples where you've effectively communicated with colleagues or customers, and be ready to discuss how you handle different situations.
✨Flexibility is Key
The job requires flexibility in working across different locations and adapting to changing demands. Be ready to share experiences where you've successfully adapted to new challenges or worked outside your comfort zone. This will show that you're a team player who can handle the unexpected.
✨Attention to Detail Matters
Given the emphasis on accuracy and detail in the job description, prepare to discuss how you ensure your work is precise. Bring examples of past tasks where attention to detail was crucial, and explain your methods for maintaining high standards in your work.
