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- Tasks: Provide clerical support across Social Policy teams and ensure smooth operations.
- Company: Join a diverse workforce that values inclusivity and representation.
- Benefits: Permanent position with a stable schedule and opportunities for growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong IT skills, excellent customer service, and attention to detail.
- Other info: Flexible working environment with a focus on teamwork and initiative.
The predicted salary is between 24000 - 36000 £ per year.
36 hours per week, 52.14 weeks per year, Permanent
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.
Scope: Reporting to a Team Supervisor and working as part of the wider Social Policy Finance and Administrative Support Team, the post holder will provide a range of clerical activities to teams across Social Policy. The post holder will have an agreed location as a base but may be required to provide cover and work in any Social Policy locations across West Lothian to meet planned or unplanned demands as when the need arises.
The skills and experience you must have are:
- Confident in the use of IT systems
- Excellent customer service and interpersonal skills with an ability to communicate effectively with service users, colleagues and managers at all levels
- Ability to work flexibly to meet deadlines
- Ability to work on own initiative and as part of a team
- Good written skills, with attention to accuracy and detail
- Ability to respond appropriately to customer needs
Clerical Assistant, Torridon House, 501.02 - WEL10045 employer: West Lothian Council
Contact Detail:
West Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant, Torridon House, 501.02 - WEL10045
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in clerical roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to clerical tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with various systems and software during interviews. If you’ve got any certifications, flaunt them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clerical Assistant, Torridon House, 501.02 - WEL10045
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your IT Skills: Since being confident in IT systems is key for this role, mention any specific software or tools you’re familiar with. We love tech-savvy candidates, so let us know how you’ve used these skills in previous roles!
Highlight Your Customer Service Experience: Excellent customer service is a must-have for this position. Share examples of how you've effectively communicated with service users or colleagues, and how you’ve handled challenging situations. We want to see your interpersonal skills in action!
Proofread Your Application: Attention to detail is crucial, so make sure to proofread your application before submitting it. Typos and errors can distract from your qualifications, and we want to focus on what makes you a great fit for the role. Apply through our website to ensure your application gets to us directly!
How to prepare for a job interview at West Lothian Council
✨Know Your Role
Make sure you understand the responsibilities of a Clerical Assistant. Familiarise yourself with the job description and think about how your skills align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since the job requires confident use of IT systems, be prepared to discuss your experience with relevant software. Bring examples of how you've used technology to improve efficiency or solve problems in previous roles. This will demonstrate your capability and readiness for the position.
✨Customer Service is Key
Highlight your customer service experience during the interview. Think of specific instances where you effectively communicated with service users or resolved issues. This will showcase your interpersonal skills and ability to respond to customer needs, which are crucial for this role.
✨Flexibility and Teamwork
Be ready to discuss how you can work flexibly and as part of a team. Share examples of times when you adapted to changing circumstances or collaborated with others to meet deadlines. This will illustrate your ability to thrive in a dynamic environment, which is essential for the position.
