Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Temporary Accommodation Team in managing housing services for those in need.
- Company: Join West Lothian Council, dedicated to making a difference in the community.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Kickstart your career in housing while helping people find their homes.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Diverse workplace with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Overview
36 hours per week, 52.14 weeks per year, fixed term for 1 year from start date
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds
This is an exciting opportunity to join the Housing Need Service in West Lothian Council as part of the new Temporary Accommodation Team. This is an entry level role and is the ideal post to gain a footing on the housing career ladder, learning within a service employing a range of skilled staff dealing with homeless prevention, provision of housing, and support. Many of our staff who begin their career at this level go on to advance into promoted posts as they gain skills and experience of the wider Housing Need service.
Responsibilities
- The assistant post is critical to the provision and management of temporary accommodation to those in housing need. Working to meet the goals of preventing homelessness, supporting those in greatest need, achieving good outcomes for our customers, and ultimately a permanent home.
- The post holder will work as part of the Temporary Accommodation team who are responsible for delivering our accommodation services to homeless applicants seeking temporary accommodation and provide housing management services to those in temporary accommodation and emergency accommodation. You will handle bookings for b&b placements, property storage, and will work closely with our housing options team, suppliers and officers from all over the council and our partners.
- Working as the Accommodation Assistant you will assist our accommodation officers in providing housing management services to those in temporary accommodation. You will be asked to deliver a high-quality customer focused service in line with housing/homeless legislation and will be expected to meet operational performance targets.
- The post holder will often be the first point of contact within a busy team within the fast-moving Housing Need Service, and will assist in maintaining our positive relationships with them and our accommodation providers.
#J-18808-Ljbffr
Accommodation Assistant, West Lothian Civic Centre, 496.124 - WEL09636 employer: West Lothian Council current
Contact Detail:
West Lothian Council current Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Assistant, West Lothian Civic Centre, 496.124 - WEL09636
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Housing Need Service and understanding their goals. Be ready to discuss how your skills can help prevent homelessness and support those in need. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your customer service skills! Since you'll be the first point of contact, think about scenarios you might face and how you'd handle them. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Accommodation Assistant, West Lothian Civic Centre, 496.124 - WEL09636
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Assistant. We want to see how you can contribute to our team and support those in housing need.
Show Your Passion: Let us know why you're excited about this opportunity! Share your enthusiasm for helping others and your interest in the housing sector. A genuine passion can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application efficiently.
How to prepare for a job interview at West Lothian Council current
✨Know Your Stuff
Make sure you understand the role of an Accommodation Assistant and the key responsibilities involved. Familiarise yourself with housing legislation and the services provided by the Housing Need Service. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a high-quality customer-focused service, think of examples from your past experiences where you've excelled in customer service. Be ready to discuss how you handled difficult situations or went the extra mile for someone in need.
✨Demonstrate Team Spirit
As part of the Temporary Accommodation team, collaboration is key. Prepare to talk about your experience working in teams, how you contribute to group goals, and how you handle conflicts. Highlighting your ability to work well with others will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you gauge if the job is right for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the role.